Changes for page Using SupportNet
Last modified by Alexander Holmes on 2026/08/19 16:33
From version 15.1
edited by 62a391529b728c006a95cf04
on 2017/06/15 08:57
on 2017/06/15 08:57
Change comment:
There is no comment for this version
To version 17.1
edited by Anton Pintar
on 2017/06/15 09:03
on 2017/06/15 09:03
Change comment:
There is no comment for this version
Summary
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Objects (1 modified, 0 added, 0 removed)
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... ... @@ -73,7 +73,7 @@ 73 73 === {{id name="WUPHD"/}}WUPHD === 74 74 75 75 (% style="margin-left: 120.0px;" %) 76 -This is for WUPHD Employees. When Creating the ticket you will have to select whichbuilding in which you are currently having your support issue.76 +This is for WUPHD Employees. When Creating the ticket you will have to select the building in which you are currently having your support issue. 77 77 78 78 (% style="margin-left: 90.0px;" %) 79 79 === {{id name="Other"/}}Other === ... ... @@ -90,7 +90,7 @@ 90 90 == {{id name="Web-Chat"/}}Web Chat == 91 91 92 92 (% style="margin-left: 60.0px;" %) 93 -The second option is to use the web chat o ption thethelower right part of the screen. This is a little blue box that says "We're online! Need Help?". **Remember web chat is available during normal office hours listed above.** If its after hours use the email method or submit a ticket using the web ticket submission form. Both methods are explained on this page.93 +The second option is to use the web chat feature located in the lower right part of the screen. This is a little blue box that says "We're online! Need Help?". **Remember web chat is available during normal office hours listed above.** If its after hours use the email method or submit a ticket using the web ticket submission form. Both methods are explained on this page. 94 94 95 95 * 96 96 **
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