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Changes for page Using SupportNet

Last modified by Alexander Holmes on 2026/08/19 16:33
From version 35.1
edited by 62a393fd954f50006fcdf210
on 2019/09/27 04:32
Change comment: There is no comment for this version
To version 36.1
edited by 62a393fd954f50006fcdf210
on 2019/09/27 04:50
Change comment: There is no comment for this version

Summary

Details

Page properties
Content
... ... @@ -91,6 +91,9 @@
91 91  This will begin a back and forth chat between the user and the Supportnet staff. A ticket will be created for you by the staff member who helped you. A picture of the web chat client is shown below.
92 92  
93 93  (% style="margin-left: 90.0px;" %)
94 +If the little blue bar says "SupportNet Chat (offline)" but it is within normal business hours, **refresh the page**.  This should allow the chat to come back online.
95 +
96 +(% style="margin-left: 90.0px;" %)
94 94  (% class="confluence-embedded-file-wrapper confluence-embedded-manual-size" %)[[image:attach:image2019-9-27_8-29-26.png||height="400"]]
95 95  
96 96  (% style="margin-left: 30.0px;" %)
Confluence.Code.ConfluencePageClass[0]
id
... ... @@ -1,1 +1,1 @@
1 -17188546
1 +17188538