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Changes for page How to use your Web Phone

Last modified by Josh Hiner on 2026/08/19 16:33
From version 2.1
edited by Josh Hiner
on 2020/12/17 07:48
Change comment: There is no comment for this version
To version 4.1
edited by Josh Hiner
on 2020/12/17 09:04
Change comment: There is no comment for this version

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2 2  
3 3  {{toc/}}
4 4  
5 -= {{id name="If-you-have-questions-or-problems-call-REMC1-Supportnet-(if-you-are-a-Supportnet-member)"/}}If you have questions or problems call REMC1 Supportnet (if you are a Supportnet member) =
5 +If you have questions or problems call REMC1 Supportnet (if you are a Supportnet member)
6 6  
7 7  * Here is how to get a hold of us. We can do a screen sharing event with you and work through your issue [[confluencePage:page:PS.How to use Supportnet]]
8 8  
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30 30  * Make a test call to your Cell phone or alternate number to get the hang of it.
31 31  * If incoming calls have been allowed you will hear a ringing from your headset or PC when a call comes in.
32 32  
33 += {{id name="Ive-logged-in-but-it-says-I-have-a-blank-dashboard"/}}Ive logged in but it says I have a blank dashboard =
34 +
35 +1. Click the plus in the upper right corner (or click in the middle of the webpage) to create a new desktop.
36 +1. Now Click the Plus sign in the upper left corner. Add as many as you want but we recommend at least: Do not disturb, Call History, Voicemail and Presence.[[image:attach:Add-widget.png||height="400"]]
37 +1. Now in the same add widget window click on the tab at the top titled: side bar widgets (its the only other tab)
38 +1. Add the Phone widget. After doing so you will now see it in the upper left corner. You can now make and receive calls by clicking on this phone icon. [[image:attach:sidebar-widget-add.png||thumbnail="true" height="250"]]
39 +
33 33  = {{id name="Simple-troubleshooting-steps"/}}Simple troubleshooting steps =
34 34  
35 35  === {{id name="The-phone-icon-is-Yellow-or-Red"/}}The phone icon is Yellow or Red ===
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