Wiki source code of Troubleshooting VoIP Phones
Version 5.1 by Wyatt Gerner on 2023/01/18 14:23
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| 1 | {{toc/}} | ||
| 2 | |||
| 3 | (% style="" %) | ||
| 4 | == {{id name="Message-Light-Stays-On"/}}Message Light Stays On == | ||
| 5 | |||
| 6 | (% style="" %) | ||
| 7 | If there are no new messages and the message light stays on: | ||
| 8 | |||
| 9 | (% style="" %) | ||
| 10 | * Hang up the phone | ||
| 11 | * Pick the receiver back up | ||
| 12 | * When you hear a dial tone, press "*790" | ||
| 13 | |||
| 14 | (% style="" %) | ||
| 15 | \\ | ||
| 16 | |||
| 17 | (% style="" %) | ||
| 18 | == {{id name="Date/Time-are-out-of-Sync"/}}Date/Time are out of Sync == | ||
| 19 | |||
| 20 | (% style="" %) | ||
| 21 | If the date/time are out of sync with the actual date/time | ||
| 22 | |||
| 23 | (% style="" %) | ||
| 24 | * Unplug the phone's power cord for 10 seconds. | ||
| 25 | * After the phone has restarted it should give the correct date/time as it syncs with the VoIP server. | ||
| 26 | |||
| 27 | (% style="" %) | ||
| 28 | \\ |