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Last modified by Chase Eckert on 2026/08/19 16:33
From version 12.1
edited by 62a391539b728c006a95cf09
on 2020/03/26 08:36
Change comment: There is no comment for this version
To version 7.1
edited by Josh Hiner
on 2020/03/24 06:48
Change comment: There is no comment for this version

Summary

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Author
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1 -XWiki.62a391539b728c006a95cf09
1 +XWiki.josh@remc1_org
Content
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2 2  
3 3  {{toc/}}
4 4  
5 -= {{id name="BEFORE-Starting-You-will-need"/}}BEFORE Starting You will need =
5 +Jitsi Softphone Setup
6 6  
7 +== {{id name="BEFORE-INSTALLING-You-will-need"/}}BEFORE INSTALLING You will need ==
8 +
7 7  * Have the REMC1 SSLVPN setup if you are connecting from home/offsite.
8 8  * Your extension number created by REMC1 for your Voip Soft Phone (Jitsi). This will be different from your normal work extension but we can have both extensions ring and have voicemail go wherever you want (email, Jitsi extension, normal work extension etc).
9 9  * The password for your new extension (the extension REMC1 created for your Voip Soft Phone (Jitsi)
10 10  * The address of your phone system (The Voip Soft Phone (Jitsi) Connects to your phone system).
11 11  
12 -= {{id name="Jitsi-Softphone"/}}Jitsi Softphone =
14 +== {{id name="Download"/}}Download ==
13 13  
14 -== {{id name="Install-and-setup"/}}Install and setup ==
15 -
16 -=== {{id name="Download"/}}Download ===
17 -
18 18  * Main Downloads Section: [[https:~~/~~/jitsi.org/downloads/>>url:https://jitsi.org/downloads/||shape="rect"]]
19 19  * Windows (select the file titled "latest") [[Windows Jitsi MSI Installer Archive>>url:https://download.jitsi.org/jitsi/msi/||style="text-decoration: none;text-align: left;" shape="rect"]]  [[Latest MSI>>url:https://download.jitsi.org/jitsi/msi/jitsi-latest-x64.msi||shape="rect"]]
20 20  * OSX/Mac/Apple: [[https:~~/~~/download.jitsi.org/jitsi/macosx/jitsi-latest.dmg>>url:https://download.jitsi.org/jitsi/macosx/jitsi-latest.dmg||shape="rect"]]
21 21  * Android, IOS are available on the App Store and Google Play respectively
22 22  
23 -=== {{id name="Install"/}}Install ===
21 +== {{id name="Install"/}}Install ==
24 24  
25 25  * For windows run the installer and simply progress through with the defaults
26 26  * For Mac/OSX open the DMG file that you downloaded. It will open like a drive in finder. Drag the Jitsi icon to the Applications folder.
27 27  
28 -=== {{id name="Setup"/}}Setup ===
26 +== {{id name="Setup"/}}Setup ==
29 29  
30 30  * Open Jitsi. When you start Jitsi it may auto-hide in your system tray (in Windows). Look in your system tray for a Genie icon as shown in the picture below. You can right click on the Genie icon in the system tray and select "show"
31 31  [[image:attach:systemtrayicon.jpg||thumbnail="true" height="160"]]
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42 42  * You will now be back at the normal Jitsi window where you can answer and place calls
43 43  [[image:attach:DialANumber.jpg||height="250"]]
44 44  
45 -== {{id name="Place-a-Call"/}}Place a Call ==
43 += {{id name="Place-a-Call"/}}Place a Call =
46 46  
47 47  * You can type a number in the white box (which also searches your call history) and click the green call button to place a call
48 48  [[image:attach:CheckOnline-DialNumberButton.jpg||height="400"]]
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49 49  * When in a call a new window will pop up. To hang up click the RED phone button as shown
50 50  [[image:attach:CallStartedHangUp.jpg||height="250"]]
51 51  
52 -== {{id name="Set-Which-device-is-the-MIC-and-Which-Device-Outputs-Audio"/}}Set Which device is the MIC and Which Device Outputs Audio ==
50 += {{id name="Set-Which-device-is-the-MIC-and-Which-Device-Outputs-Audio"/}}Set Which device is the MIC and Which Device Outputs Audio =
53 53  
54 54  * If Audio is coming out your speakers and you want to use your headset OR the Mic is not working on your headset (or built in mic on laptop) You need to select the proper device to use in Jitsi
55 55  * Go to the Tools Menu then select Options
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56 56  * Now click the Audio button as shown below. Here you can select your Audio Input and Output device. Once selected you can simply close the window with the X in the upper right.
57 57  [[image:attach:selectaudiosource.png||height="250"]]
58 58  
59 -== {{id name="If-You-can-Receive-Calls-but-not-Make-Calls"/}}If You can Receive Calls but not Make Calls ==
57 += {{id name="If-You-can-Receive-Calls-but-not-Make-Calls"/}}If You can Receive Calls but not Make Calls =
60 60  
61 61  * You must turn off Video Support
62 62  * With Jitsi Opened and connected select Tools→Options
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74 74  
75 75  \\
76 76  
77 -= {{id name="Android-Native-Soft-Client"/}}Android Native Soft Client =
75 +\\
78 78  
79 -This section is for native android sip connections.
80 -
81 81  \\
82 82  
83 83  \\
Confluence.Code.ConfluencePageClass[0]
id
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1 -17180360
1 +17180407