Changes for page Remote SIP Client Softphone Setup
Last modified by Chase Eckert on 2026/08/19 16:33
From version 19.1
edited by 62a391539b728c006a95cf09
on 2020/03/26 09:22
on 2020/03/26 09:22
Change comment:
There is no comment for this version
To version 25.1
edited by Zachary Griffith
on 2020/06/19 04:43
on 2020/06/19 04:43
Change comment:
There is no comment for this version
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... ... @@ -13,10 +13,11 @@ 13 13 14 14 === {{id name="Download"/}}Download === 15 15 16 -* Main Downloads Section: [[https:~~/~~/jitsi.org/ downloads/>>url:https://jitsi.org/downloads/||shape="rect"]]17 -* Windows (select the file titled "latest") [[WindowsJitsiMSIInstaller Archive>>url:https://download.jitsi.org/jitsi/msi/||style="text-decoration: none;text-align: left;" shape="rect"]] [[Latest MSI>>url:https://download.jitsi.org/jitsi/msi/jitsi-latest-x64.msi||shape="rect"]]16 +* Main Downloads Section: [[https:~~/~~/desktop.jitsi.org/Main/Download>>url:https://desktop.jitsi.org/Main/Download||shape="rect"]] 17 +* Windows: [[Latest MSI>>url:https://github.com/jitsi/jitsi/releases/download/Jitsi-2.10/jitsi-2.10.5550-x64.msi||shape="rect"]](6/19/2020) 18 18 * OSX/Mac/Apple: [[https:~~/~~/download.jitsi.org/jitsi/macosx/jitsi-latest.dmg>>url:https://download.jitsi.org/jitsi/macosx/jitsi-latest.dmg||shape="rect"]] 19 19 * Android, IOS are available on the App Store and Google Play respectively 20 +* GitHub for older releases 20 20 21 21 === {{id name="Install"/}}Install === 22 22 ... ... @@ -74,7 +74,7 @@ 74 74 75 75 = {{id name="Android-Native-Soft-Client"/}}Android Native Soft Client = 76 76 77 -This section is for native android sip connections. 78 +This section is for native android sip connections. You will need the FortiClient SSL VPN connected for this to work. 78 78 79 79 == {{id name="Setup"/}}Setup == 80 80 ... ... @@ -88,7 +88,8 @@ 88 88 1. push the plus in the upper right 89 89 1. set the username as your ext 90 90 1. put in your password 91 -1. set the server to voip.ccisd.adremc1.org 92 +1. set the server to the dns name of the voip server. 93 +11. Example: voip.ccisd.adremc1.org 92 92 1. Port number should be 5060 93 93 1. transport type should be UDP 94 94 1. set send keep-alive to always send ... ... @@ -99,7 +99,7 @@ 99 99 100 100 == {{id name="Disable-WiFi-Sleep"/}}Disable WiFi Sleep == 101 101 102 -On Android 10 it is disabled by default. Other versions you may need to disable it. 104 +On Android 10 on a Pixel 3 and newer, it is disabled by default. Other versions you may need to disable it. 103 103 104 104 * go to you phone settings 105 105 * click on network & internet ... ... @@ -113,13 +113,40 @@ 113 113 114 114 While on the call open up your keypad and type ~#~# then the extension to transfer to. You will hear a dial tone as soon as you press ~#~# you will hear a voice say transfer, then just type the extension and it will transfer the call and hang you up. 115 115 116 -== {{id name="Issues- placing-an-sip-call"/}}Issuesplacingan sipcall ==118 +== {{id name="Issues-with-calls"/}}Issues with calls == 117 117 120 +=== {{id name="Issues-placing-an-sip-call"/}}Issues placing an sip call === 121 + 118 118 If you are having issues placing the sip call you may need to go into your call settings. 119 119 120 120 * click on calling accounts 121 -* under make calls with, first try ask first, if that doesn't work click on your extension. Just remember to change it back to your cell provider when you no longer need to use it. 125 +* under make calls with, choose ask first 126 +* under use sip calling set to for all calls. When you no longer need this you may need to turn that back to use for sip only. 122 122 128 +=== {{id name="Connection-issues"/}}Connection issues === 129 + 130 +If you have issues with the sip connecting 131 + 132 +* open phone app 133 +* 3 dots in the upper right 134 +* settings 135 +* calls 136 +* calling accounts 137 +* sip accounts, this will show you the status of it 138 +* If it doesn't say receiving calls then 139 +* go back one page to the calling accounts page 140 +* Click on all calling accounts 141 +* toggle that off and back on 142 +* go back to calling accounts 143 +* click on sip accounts and check its status again 144 +* if it still doesn't say connected then go back to the previous page, calling accounts 145 +* Click on the sip account name 146 +* click to open optional settings 147 +* You may need to change a setting for "set send keep-alive to always send" change that to "auto" save 148 +* go back to the setting and change it back to "always send" 149 +* go back to calling accounts 150 +* click on all calling accounts and check its status again. You can try toggling it off and on again. 151 + 123 123 You will still be able to receive calls from your cell provider, both while on the sip call and not. 124 124 125 125 \\
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