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Last modified by Chase Eckert on 2026/08/19 16:33
From version 2.1
edited by Josh Hiner
on 2020/03/23 11:14
Change comment: There is no comment for this version
To version 5.1
edited by Josh Hiner
on 2020/03/23 12:37
Change comment: There is no comment for this version

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1 -= {{id name="Jitsi-Softphone-Setup"/}}Jitsi Softphone Setup =
1 += =
2 2  
3 +{{toc/}}
4 +
5 +Jitsi Softphone Setup
6 +
3 3  == {{id name="BEFORE-INSTALLING-You-will-need"/}}BEFORE INSTALLING You will need ==
4 4  
5 5  * Have the REMC1 SSLVPN setup if you are connecting from home/offsite.
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10 10  == {{id name="Download"/}}Download ==
11 11  
12 12  * Main Downloads Section: [[https:~~/~~/jitsi.org/downloads/>>url:https://jitsi.org/downloads/||shape="rect"]]
13 -* Windows (select the file titled "latest") [[Latest Windows Jitsi MSI Installer>>url:https://download.jitsi.org/jitsi/msi/||style="text-decoration: none;text-align: left;" shape="rect"]]
17 +* Windows (select the file titled "latest") [[Windows Jitsi MSI Installer Archive>>url:https://download.jitsi.org/jitsi/msi/||style="text-decoration: none;text-align: left;" shape="rect"]]  [[Latest MSI>>url:https://download.jitsi.org/jitsi/msi/jitsi-latest-x64.msi||shape="rect"]]
14 14  * OSX/Mac/Apple: [[https:~~/~~/download.jitsi.org/jitsi/macosx/jitsi-latest.dmg>>url:https://download.jitsi.org/jitsi/macosx/jitsi-latest.dmg||shape="rect"]]
15 15  * Android, IOS are available on the App Store and Google Play respectively
16 16  
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22 22  == {{id name="Setup"/}}Setup ==
23 23  
24 24  * Open Jitsi. When you start Jitsi it may auto-hide in your system tray (in Windows). Look in your system tray for a Genie icon as shown in the picture below. You can right click on the Genie icon in the system tray and select "show"
25 -[[image:attach:systemtrayicon.jpg||thumbnail="true" style="letter-spacing: 0.0px;" height="160"]]
29 +[[image:attach:systemtrayicon.jpg||thumbnail="true" height="160"]]
26 26  * Once Jitsi is opened go to Tools→options
27 27  [[image:attach:jitsi-tools-options.jpg||thumbnail="true" height="250"]]
28 28  * In the window that pops up click Accounts→then the Add button (lower right) and then select the SIP option for the Network Drop Down box.
29 -[[image:attach:account-add-sip.jpg||style="letter-spacing: 0.0px;" height="400"]]
33 +[[image:attach:account-add-sip.jpg||height="400"]]
30 30  * Fill in the SIP id with the extension and address of your phone system (supplied by REMC1) like this: extension@ipaddress example: 400@172.17.20.2
35 +* In the Password box fill in the password supplied by REMC1
31 31  * Check the Remember Password box then click the Add button
32 -[[image:attach:user-pass-rememberpass-add.jpg||style="letter-spacing: 0.0px;" height="400"]]
37 +[[image:attach:user-pass-rememberpass-add.jpg||height="400"]]
33 33  * If all is well your sip account will now show as Online. You can now close this window out.
34 -[[image:attach:DoYouSeeOnline.jpg||style="letter-spacing: 0.0px;" height="400"]]
39 +[[image:attach:DoYouSeeOnline.jpg||height="400"]]
35 35  * You will now be back at the normal Jitsi window where you can answer and place calls
36 -[[image:attach:DialANumber.jpg||style="letter-spacing: 0.0px;" height="250"]]
41 +[[image:attach:DialANumber.jpg||height="250"]]
37 37  
38 38  == {{id name="Place-a-Call"/}}Place a Call ==
39 39  
40 40  * You can type a number in the white box (which also searches your call history) and click the green call button to place a call
41 -[[image:attach:CheckOnline-DialNumberButton.jpg||style="letter-spacing: 0.0px;" height="400"]]
46 +[[image:attach:CheckOnline-DialNumberButton.jpg||height="400"]]
42 42  * When in a call a new window will pop up. To hang up click the RED phone button as shown
43 -[[image:attach:CallStartedHangUp.jpg||style="letter-spacing: 0.0px;" height="250"]]
48 +[[image:attach:CallStartedHangUp.jpg||height="250"]]
44 44  
50 +== {{id name="Set-Which-device-is-the-MIC-and-Which-Device-Outputs-Audio"/}}Set Which device is the MIC and Which Device Outputs Audio ==
51 +
52 +* If Audio is coming out your speakers and you want to use your headset OR the Mic is not working on your headset (or built in mic on laptop) You need to select the proper device to use in Jitsi
53 +* Go to the Tools Menu then select Options
54 +* Now click the Audio button as shown below. Here you can select your Audio Input and Output device. Once selected you can simply close the window with the X in the upper right.[[image:attach:selectaudiosource.png||height="250"]]
55 +
45 45  \\
46 46  
47 47  \\
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65 65  \\
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