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Last modified by Chase Eckert on 2026/08/19 16:33
From version 21.1
edited by 62a391539b728c006a95cf09
on 2020/03/26 09:26
Change comment: There is no comment for this version
To version 24.1
edited by cstopel@remc1_org
on 2020/03/27 04:20
Change comment: There is no comment for this version

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1 -XWiki.62a391539b728c006a95cf09
1 +XWiki.cstopel@remc1_org
Content
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74 74  
75 75  = {{id name="Android-Native-Soft-Client"/}}Android Native Soft Client =
76 76  
77 -This section is for native android sip connections.
77 +This section is for native android sip connections. You will need the FortiClient SSL VPN connected for this to work.
78 78  
79 79  == {{id name="Setup"/}}Setup ==
80 80  
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114 114  
115 115  While on the call open up your keypad and type ~#~# then the extension to transfer to. You will hear a dial tone as soon as you press ~#~# you will hear a voice say transfer, then just type the extension and it will transfer the call and hang you up.
116 116  
117 -== {{id name="Issues-placing-an-sip-call"/}}Issues placing an sip call ==
117 +== {{id name="Issues-with-calls"/}}Issues with calls ==
118 118  
119 +=== {{id name="Issues-placing-an-sip-call"/}}Issues placing an sip call ===
120 +
119 119  If you are having issues placing the sip call you may need to go into your call settings.
120 120  
121 121  * click on calling accounts
122 -* under make calls with, first try ask first, if that doesn't work click on your extension. Just remember to change it back to your cell provider when you no longer need to use it.
124 +* under make calls with, choose ask first
125 +* under use sip calling set to for all calls. When you no longer need this you may need to turn that back to use for sip only.
123 123  
127 +=== {{id name="Connection-issues"/}}Connection issues ===
128 +
129 +If you have issues with the sip connecting
130 +
131 +* open phone app
132 +* 3 dots in the upper right
133 +* settings
134 +* calls
135 +* calling accounts
136 +* sip accounts, this will show you the status of it
137 +* If it doesn't say receiving calls then
138 +* go back one page to the calling accounts page
139 +* Click on all calling accounts
140 +* toggle that off and back on
141 +* go back to calling accounts
142 +* click on sip accounts and check its status again
143 +* if it still doesn't say connected then go back to the previous page, calling accounts
144 +* Click on the sip account name
145 +* click to open optional settings
146 +* You may need to change a setting for "set send keep-alive to always send" change that to "auto" save
147 +* go back to the setting and change it back to "always send"
148 +* go back to calling accounts
149 +* click on all calling accounts and check its status again. You can try toggling it off and on again.
150 +
124 124  You will still be able to receive calls from your cell provider, both while on the sip call and not.
125 125  
126 126  \\
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