Changes for page Remote SIP Client Softphone Setup
Last modified by Chase Eckert on 2026/08/19 16:33
From version 22.1
edited by cstopel@remc1_org
on 2020/03/26 10:54
on 2020/03/26 10:54
Change comment:
There is no comment for this version
To version 25.1
edited by Zachary Griffith
on 2020/06/19 04:43
on 2020/06/19 04:43
Change comment:
There is no comment for this version
Summary
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Objects (1 modified, 0 added, 0 removed)
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... ... @@ -13,10 +13,11 @@ 13 13 14 14 === {{id name="Download"/}}Download === 15 15 16 -* Main Downloads Section: [[https:~~/~~/jitsi.org/ downloads/>>url:https://jitsi.org/downloads/||shape="rect"]]17 -* Windows (select the file titled "latest") [[WindowsJitsiMSIInstaller Archive>>url:https://download.jitsi.org/jitsi/msi/||style="text-decoration: none;text-align: left;" shape="rect"]] [[Latest MSI>>url:https://download.jitsi.org/jitsi/msi/jitsi-latest-x64.msi||shape="rect"]]16 +* Main Downloads Section: [[https:~~/~~/desktop.jitsi.org/Main/Download>>url:https://desktop.jitsi.org/Main/Download||shape="rect"]] 17 +* Windows: [[Latest MSI>>url:https://github.com/jitsi/jitsi/releases/download/Jitsi-2.10/jitsi-2.10.5550-x64.msi||shape="rect"]](6/19/2020) 18 18 * OSX/Mac/Apple: [[https:~~/~~/download.jitsi.org/jitsi/macosx/jitsi-latest.dmg>>url:https://download.jitsi.org/jitsi/macosx/jitsi-latest.dmg||shape="rect"]] 19 19 * Android, IOS are available on the App Store and Google Play respectively 20 +* GitHub for older releases 20 20 21 21 === {{id name="Install"/}}Install === 22 22 ... ... @@ -74,7 +74,7 @@ 74 74 75 75 = {{id name="Android-Native-Soft-Client"/}}Android Native Soft Client = 76 76 77 -This section is for native android sip connections. 78 +This section is for native android sip connections. You will need the FortiClient SSL VPN connected for this to work. 78 78 79 79 == {{id name="Setup"/}}Setup == 80 80 ... ... @@ -114,14 +114,40 @@ 114 114 115 115 While on the call open up your keypad and type ~#~# then the extension to transfer to. You will hear a dial tone as soon as you press ~#~# you will hear a voice say transfer, then just type the extension and it will transfer the call and hang you up. 116 116 117 -== {{id name="Issues- placing-an-sip-call"/}}Issuesplacingan sipcall ==118 +== {{id name="Issues-with-calls"/}}Issues with calls == 118 118 120 +=== {{id name="Issues-placing-an-sip-call"/}}Issues placing an sip call === 121 + 119 119 If you are having issues placing the sip call you may need to go into your call settings. 120 120 121 121 * click on calling accounts 122 122 * under make calls with, choose ask first 123 -* under use sip calling set to for all calls. When you no longer need this remembertoset that back onlyfor sipcalls126 +* under use sip calling set to for all calls. When you no longer need this you may need to turn that back to use for sip only. 124 124 128 +=== {{id name="Connection-issues"/}}Connection issues === 129 + 130 +If you have issues with the sip connecting 131 + 132 +* open phone app 133 +* 3 dots in the upper right 134 +* settings 135 +* calls 136 +* calling accounts 137 +* sip accounts, this will show you the status of it 138 +* If it doesn't say receiving calls then 139 +* go back one page to the calling accounts page 140 +* Click on all calling accounts 141 +* toggle that off and back on 142 +* go back to calling accounts 143 +* click on sip accounts and check its status again 144 +* if it still doesn't say connected then go back to the previous page, calling accounts 145 +* Click on the sip account name 146 +* click to open optional settings 147 +* You may need to change a setting for "set send keep-alive to always send" change that to "auto" save 148 +* go back to the setting and change it back to "always send" 149 +* go back to calling accounts 150 +* click on all calling accounts and check its status again. You can try toggling it off and on again. 151 + 125 125 You will still be able to receive calls from your cell provider, both while on the sip call and not. 126 126 127 127 \\
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