Skip to Content
Last modified by Chase Eckert on 2026/08/19 16:33
From version 24.1
edited by cstopel@remc1_org
on 2020/03/27 04:20
Change comment: There is no comment for this version
To version 15.1
edited by cstopel@remc1_org
on 2020/03/26 08:42
Change comment: There is no comment for this version

Summary

Details

Page properties
Content
... ... @@ -74,7 +74,7 @@
74 74  
75 75  = {{id name="Android-Native-Soft-Client"/}}Android Native Soft Client =
76 76  
77 -This section is for native android sip connections. You will need the FortiClient SSL VPN connected for this to work.
77 +This section is for native android sip connections.
78 78  
79 79  == {{id name="Setup"/}}Setup ==
80 80  
... ... @@ -86,68 +86,14 @@
86 86  1. enable "receive incoming calls"
87 87  1. sip accounts
88 88  1. push the plus in the upper right
89 -1. set the username as your ext
90 -1. put in your password
91 -1. set the server to the dns name of the voip server.
92 -11. Example: voip.ccisd.adremc1.org
93 -1. Port number should be 5060
94 -1. transport type should be UDP
95 -1. set send keep-alive to always send
89 +1. [[image:attach:Screenshot_20200326-114906.png||thumbnail="true" height="250"]]
96 96  
97 -Example:
98 -
99 -[[image:attach:Screenshot_20200326-114906.png||thumbnail="true" height="250"]]
100 -
101 101  == {{id name="Disable-WiFi-Sleep"/}}Disable WiFi Sleep ==
102 102  
103 -On Android 10 on a Pixel 3 and newer, it is disabled by default. Other versions you may need to disable it.
93 +text
104 104  
105 -* go to you phone settings
106 -* click on network & internet
107 -* click wifi
108 -* click wifi preferences
109 -* there will be an option to disable wifi sleep
110 -
111 111  \\
112 112  
113 113  == {{id name="Transfering-Calls"/}}Transfering Calls ==
114 114  
115 115  While on the call open up your keypad and type ~#~# then the extension to transfer to. You will hear a dial tone as soon as you press ~#~# you will hear a voice say transfer, then just type the extension and it will transfer the call and hang you up.
116 -
117 -== {{id name="Issues-with-calls"/}}Issues with calls ==
118 -
119 -=== {{id name="Issues-placing-an-sip-call"/}}Issues placing an sip call ===
120 -
121 -If you are having issues placing the sip call you may need to go into your call settings.
122 -
123 -* click on calling accounts
124 -* under make calls with, choose ask first
125 -* under use sip calling set to for all calls. When you no longer need this you may need to turn that back to use for sip only.
126 -
127 -=== {{id name="Connection-issues"/}}Connection issues ===
128 -
129 -If you have issues with the sip connecting
130 -
131 -* open phone app
132 -* 3 dots in the upper right
133 -* settings
134 -* calls
135 -* calling accounts
136 -* sip accounts, this will show you the status of it
137 -* If it doesn't say receiving calls then
138 -* go back one page to the calling accounts page
139 -* Click on all calling accounts
140 -* toggle that off and back on
141 -* go back to calling accounts
142 -* click on sip accounts and check its status again
143 -* if it still doesn't say connected then go back to the previous page, calling accounts
144 -* Click on the sip account name
145 -* click to open optional settings
146 -* You may need to change a setting for "set send keep-alive to always send" change that to "auto" save
147 -* go back to the setting and change it back to "always send"
148 -* go back to calling accounts
149 -* click on all calling accounts and check its status again. You can try toggling it off and on again.
150 -
151 -You will still be able to receive calls from your cell provider, both while on the sip call and not.
152 -
153 -\\
Confluence.Code.ConfluencePageClass[0]
id
... ... @@ -1,1 +1,1 @@
1 -17189366
1 +17180375