Changes for page Remote SIP Client Softphone Setup
Last modified by Chase Eckert on 2026/08/19 16:33
From version 25.1
edited by Zachary Griffith
on 2020/06/19 04:43
on 2020/06/19 04:43
Change comment:
There is no comment for this version
To version 13.1
edited by 62a391539b728c006a95cf09
on 2020/03/26 08:36
on 2020/03/26 08:36
Change comment:
There is no comment for this version
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... ... @@ -13,11 +13,10 @@ 13 13 14 14 === {{id name="Download"/}}Download === 15 15 16 -* Main Downloads Section: [[https:~~/~~/ desktop.jitsi.org/Main/Download>>url:https://desktop.jitsi.org/Main/Download||shape="rect"]]17 -* Windows : [[Latest MSI>>url:https://github.com/jitsi/jitsi/releases/download/Jitsi-2.10/jitsi-2.10.5550-x64.msi||shape="rect"]](6/19/2020)16 +* Main Downloads Section: [[https:~~/~~/jitsi.org/downloads/>>url:https://jitsi.org/downloads/||shape="rect"]] 17 +* Windows (select the file titled "latest") [[Windows Jitsi MSI Installer Archive>>url:https://download.jitsi.org/jitsi/msi/||style="text-decoration: none;text-align: left;" shape="rect"]] [[Latest MSI>>url:https://download.jitsi.org/jitsi/msi/jitsi-latest-x64.msi||shape="rect"]] 18 18 * OSX/Mac/Apple: [[https:~~/~~/download.jitsi.org/jitsi/macosx/jitsi-latest.dmg>>url:https://download.jitsi.org/jitsi/macosx/jitsi-latest.dmg||shape="rect"]] 19 19 * Android, IOS are available on the App Store and Google Play respectively 20 -* GitHub for older releases 21 21 22 22 === {{id name="Install"/}}Install === 23 23 ... ... @@ -75,80 +75,10 @@ 75 75 76 76 = {{id name="Android-Native-Soft-Client"/}}Android Native Soft Client = 77 77 78 -This section is for native android sip connections. You will need the FortiClient SSL VPN connected for this to work.77 +This section is for native android sip connections. 79 79 80 - == {{id name="Setup"/}}Setup ==79 +\\ 81 81 82 -1. open phone app 83 -1. 3 dots in the upper right 84 -1. settings 85 -1. calls 86 -1. calling accounts 87 -1. enable "receive incoming calls" 88 -1. sip accounts 89 -1. push the plus in the upper right 90 -1. set the username as your ext 91 -1. put in your password 92 -1. set the server to the dns name of the voip server. 93 -11. Example: voip.ccisd.adremc1.org 94 -1. Port number should be 5060 95 -1. transport type should be UDP 96 -1. set send keep-alive to always send 97 - 98 -Example: 99 - 100 -[[image:attach:Screenshot_20200326-114906.png||thumbnail="true" height="250"]] 101 - 102 -== {{id name="Disable-WiFi-Sleep"/}}Disable WiFi Sleep == 103 - 104 -On Android 10 on a Pixel 3 and newer, it is disabled by default. Other versions you may need to disable it. 105 - 106 -* go to you phone settings 107 -* click on network & internet 108 -* click wifi 109 -* click wifi preferences 110 -* there will be an option to disable wifi sleep 111 - 112 112 \\ 113 113 114 -== {{id name="Transfering-Calls"/}}Transfering Calls == 115 - 116 -While on the call open up your keypad and type ~#~# then the extension to transfer to. You will hear a dial tone as soon as you press ~#~# you will hear a voice say transfer, then just type the extension and it will transfer the call and hang you up. 117 - 118 -== {{id name="Issues-with-calls"/}}Issues with calls == 119 - 120 -=== {{id name="Issues-placing-an-sip-call"/}}Issues placing an sip call === 121 - 122 -If you are having issues placing the sip call you may need to go into your call settings. 123 - 124 -* click on calling accounts 125 -* under make calls with, choose ask first 126 -* under use sip calling set to for all calls. When you no longer need this you may need to turn that back to use for sip only. 127 - 128 -=== {{id name="Connection-issues"/}}Connection issues === 129 - 130 -If you have issues with the sip connecting 131 - 132 -* open phone app 133 -* 3 dots in the upper right 134 -* settings 135 -* calls 136 -* calling accounts 137 -* sip accounts, this will show you the status of it 138 -* If it doesn't say receiving calls then 139 -* go back one page to the calling accounts page 140 -* Click on all calling accounts 141 -* toggle that off and back on 142 -* go back to calling accounts 143 -* click on sip accounts and check its status again 144 -* if it still doesn't say connected then go back to the previous page, calling accounts 145 -* Click on the sip account name 146 -* click to open optional settings 147 -* You may need to change a setting for "set send keep-alive to always send" change that to "auto" save 148 -* go back to the setting and change it back to "always send" 149 -* go back to calling accounts 150 -* click on all calling accounts and check its status again. You can try toggling it off and on again. 151 - 152 -You will still be able to receive calls from your cell provider, both while on the sip call and not. 153 - 154 154 \\
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