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Last modified by Chase Eckert on 2026/08/19 16:33
From version 8.1
edited by 62a391539b728c006a95cf09
on 2020/03/26 08:33
Change comment: There is no comment for this version
To version 22.1
edited by cstopel@remc1_org
on 2020/03/26 10:54
Change comment: There is no comment for this version

Summary

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Author
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1 -XWiki.62a391539b728c006a95cf09
1 +XWiki.cstopel@remc1_org
Content
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1 -= =
2 -
3 3  {{toc/}}
4 4  
5 -Jitsi Softphone
3 += {{id name="BEFORE-Starting-You-will-need"/}}BEFORE Starting You will need =
6 6  
7 -== {{id name="BEFORE-INSTALLING-You-will-need"/}}BEFORE INSTALLING You will need ==
8 -
9 9  * Have the REMC1 SSLVPN setup if you are connecting from home/offsite.
10 10  * Your extension number created by REMC1 for your Voip Soft Phone (Jitsi). This will be different from your normal work extension but we can have both extensions ring and have voicemail go wherever you want (email, Jitsi extension, normal work extension etc).
11 11  * The password for your new extension (the extension REMC1 created for your Voip Soft Phone (Jitsi)
12 12  * The address of your phone system (The Voip Soft Phone (Jitsi) Connects to your phone system).
13 13  
14 -== {{id name="Download"/}}Download ==
10 += {{id name="Jitsi-Softphone"/}}Jitsi Softphone =
15 15  
12 +== {{id name="Install-and-setup"/}}Install and setup ==
13 +
14 +=== {{id name="Download"/}}Download ===
15 +
16 16  * Main Downloads Section: [[https:~~/~~/jitsi.org/downloads/>>url:https://jitsi.org/downloads/||shape="rect"]]
17 17  * Windows (select the file titled "latest") [[Windows Jitsi MSI Installer Archive>>url:https://download.jitsi.org/jitsi/msi/||style="text-decoration: none;text-align: left;" shape="rect"]]  [[Latest MSI>>url:https://download.jitsi.org/jitsi/msi/jitsi-latest-x64.msi||shape="rect"]]
18 18  * OSX/Mac/Apple: [[https:~~/~~/download.jitsi.org/jitsi/macosx/jitsi-latest.dmg>>url:https://download.jitsi.org/jitsi/macosx/jitsi-latest.dmg||shape="rect"]]
19 19  * Android, IOS are available on the App Store and Google Play respectively
20 20  
21 -== {{id name="Install"/}}Install ==
21 +=== {{id name="Install"/}}Install ===
22 22  
23 23  * For windows run the installer and simply progress through with the defaults
24 24  * For Mac/OSX open the DMG file that you downloaded. It will open like a drive in finder. Drag the Jitsi icon to the Applications folder.
25 25  
26 -== {{id name="Setup"/}}Setup ==
26 +=== {{id name="Setup"/}}Setup ===
27 27  
28 28  * Open Jitsi. When you start Jitsi it may auto-hide in your system tray (in Windows). Look in your system tray for a Genie icon as shown in the picture below. You can right click on the Genie icon in the system tray and select "show"
29 29  [[image:attach:systemtrayicon.jpg||thumbnail="true" height="160"]]
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72 72  
73 73  \\
74 74  
75 -\\
75 += {{id name="Android-Native-Soft-Client"/}}Android Native Soft Client =
76 76  
77 -\\
77 +This section is for native android sip connections.
78 78  
79 +== {{id name="Setup"/}}Setup ==
80 +
81 +1. open phone app
82 +1. 3 dots in the upper right
83 +1. settings
84 +1. calls
85 +1. calling accounts
86 +1. enable "receive incoming calls"
87 +1. sip accounts
88 +1. push the plus in the upper right
89 +1. set the username as your ext
90 +1. put in your password
91 +1. set the server to the dns name of the voip server.
92 +11. Example: voip.ccisd.adremc1.org
93 +1. Port number should be 5060
94 +1. transport type should be UDP
95 +1. set send keep-alive to always send
96 +
97 +Example:
98 +
99 +[[image:attach:Screenshot_20200326-114906.png||thumbnail="true" height="250"]]
100 +
101 +== {{id name="Disable-WiFi-Sleep"/}}Disable WiFi Sleep ==
102 +
103 +On Android 10 on a Pixel 3 and newer, it is disabled by default. Other versions you may need to disable it.
104 +
105 +* go to you phone settings
106 +* click on network & internet
107 +* click wifi
108 +* click wifi preferences
109 +* there will be an option to disable wifi sleep
110 +
79 79  \\
80 80  
113 +== {{id name="Transfering-Calls"/}}Transfering Calls ==
114 +
115 +While on the call open up your keypad and type ~#~# then the extension to transfer to. You will hear a dial tone as soon as you press ~#~# you will hear a voice say transfer, then just type the extension and it will transfer the call and hang you up.
116 +
117 +== {{id name="Issues-placing-an-sip-call"/}}Issues placing an sip call ==
118 +
119 +If you are having issues placing the sip call you may need to go into your call settings.
120 +
121 +* click on calling accounts
122 +* under make calls with, choose ask first
123 +* under use sip calling set to for all calls. When you no longer need this remember to set that back only for sip calls
124 +
125 +You will still be able to receive calls from your cell provider, both while on the sip call and not.
126 +
81 81  \\
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