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Last modified by Jaremay Moreau on 2026/08/25 10:35
From version 42.1
edited by Lauren Keller
on 2018/07/12 05:03
Change comment: There is no comment for this version
To version 57.1
edited by Jamie Jarvi
on 2020/05/11 07:40
Change comment: There is no comment for this version

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1 -XWiki.lkeller@remc1_org
1 +XWiki.jamie@remc1_org
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4 4  
5 5  = {{id name="There-are-clients-for-Windows,-OSX,-AppleIOS-(in-the-app-store),-Android-(Google-Play-Store)-and-Linux-below"/}}There are clients for Windows, OSX, AppleIOS (in the app store), Android (Google Play Store) and Linux below =
6 6  
7 +{{error}}
8 +REMC1 Staff, there is a K1000 distro that installs this and sets all the settings. It is recommended to use that (instructions below). For info on how the distro is made see: [[doc:DK.KBOX1000.Windows Software Distributions.FortiClient VPN K1000 Distro.WebHome]]
9 +{{/error}}
10 +
7 7  = {{id name="IMPORTANT-INFO"/}}__IMPORTANT INFO__ =
8 8  
13 +* (((
14 += {{id name="USE-PORT-10443"/}}(% style="color: rgb(255,0,0);" %)**USE PORT 10443**(%%) =
15 +)))
9 9  * Download the SSL Vpn clients for Windows, OSX and Linux below. Use only these versions as they are tested to be stable
10 -* **THE USER MUST BE ADDED TO THE REMC1MemberVPNAccess group** at the root of the forest adremc1.org which is located in the ManagedServicesGroups OU. If this is a new employee/user it may take 15min for replication to occur before you can add the user.
17 +* **THE USER MUST BE ADDED TO THE DistrictVPN (ie. ADMVPN, CLKVPN, etc) group** in the district's domain.  This group is a member of (% style="text-align: left;" %)**REMC1MemberVPNAccess **(%%)at the root of the forest adremc1.org which is located in the ManagedServicesGroups OU. **It may take up to 30min for replication to occur** before you can add the user.
18 +* (% style="color: rgb(0,0,0);" %)**The TSL 1.1 and 1.2 security protocols must be enabled (usually is by default), otherwise the connection will fail at 40%. **The setting for that in WIndows is under Internet options→Advanced. You can access Internet Options through either the Control Panel or through Internet Explorer.
11 11  * OUTSIDE VENDORS OR ENTITIES ONLY CONNECTING IN → must be given a LOCAL FORTIGATE USER and added to the REMC1-District-Ipsecvpn-SSLvpn group (Or a group that is made especially for the vendor for limited access)
12 12  * (% style="color: rgb(0,0,0);" %)OUTSIDE VENDORS OR ENTITIES ONLY CONNECTING IN → If they only need DMZ access then only add them to the DMZvpn group on the fortigate. You can create other groups which will limit vendors to other areas. This is mentioned in the SSLvpn configuration wiki.
13 -* **REMC1 EMPLOYEES MUST BE ADDED TO THE (% style="color: rgb(0,0,0);" %)REMC1VpnUsers(%%)**(% style="color: rgb(0,0,0);" %) user group in the REMC1 domain
14 -* (% style="color: rgb(0,0,0);" %)**TSL 1.1 and 1.2 must be enabled, otherwise the connection will fail at 40%. **The setting for that in WIndows is under Internet options→Advanced. You can access Internet Options through either the Control Panel or through Internet Explorer.
21 +* **ONLY FOR REMC1 Employees→ REMC1 EMPLOYEES ONLY MUST BE ADDED TO THE (% style="color: rgb(0,0,0);" %)REMC1VpnUsers(%%)**(% style="color: rgb(0,0,0);" %) user group in the REMC1 domain
15 15  
16 16  = {{id name="Windows-Installation-and-connection"/}}Windows Installation and connection =
17 17  
18 18  (% style="margin-left: 30.0px;" %)
19 -== {{id name="To-Configure"/}}To Configure ==
26 +== {{id name="To-Manually-Configure"/}}To Manually Configure ==
20 20  
21 -1. YOU **MUST** HAVE AN ACTIVE INTERNET CONNECTION TO INSTALL THIS CLIENT.
22 -1. Download and install:[[District SSL VPN Connection And Clients>>url:https://confluence.remc1.net/display/PS/District+SSL+VPN+Connection+And+Clients#DistrictSSLVPNConnectionAndClients-ClientDownloads-Windows-Linux-AppleOSX||shape="rect"]]
23 -1. Run the install. Installation may require local admin privileges. At one point the install MAY download updates from fortinet. **THIS MAY PAUSE FOR EVEN 10MIN AT 0%** you must be patient it will continue if you have an internet connection.
24 -1. After running the install you should see a red shield on your desktop titled Forticlient. Run this by double clicking.
28 +\\
29 +
30 +1. YOU **MUST** HAVE AN ACTIVE INTERNET CONNECTION TO INSTALL THIS CLIENT
31 +1. Download and install '[[District SSL VPN Connection And Clients>>url:https://confluence.remc1.net/display/PS/District+SSL+VPN+Connection+And+Clients#DistrictSSLVPNConnectionAndClients-ClientDownloads-Windows-Linux-AppleOSX||shape="rect"]]'
32 +1. Run the install.  Installation may require local admin privileges. At one point the install MAY download updates from fortinet.  **THIS MAY PAUSE FOR EVEN 10MIN AT 0%** you must be patient it will continue if you have an internet connection
33 +1. After running the install you should see a red shield on your desktop titled Forticlient.  Run this by double clicking
25 25  [[image:attach:ForticlientIcon.png||alt="FortiClient desktop icon display" title="FortiClient desktop icon display"]]
26 -1. You will get a Forticlient Console window. Select the 'Remote Access' tab and click the blue "Configure VPN" link in the center of the white area (see picture below)
35 +1. You will get a Forticlient Console window. Select the 'Remote Access' tab and click the blue 'Configure VPN' link in the center of the white area (see picture below)
27 27  1. [[image:attach:ForticlientInitialPreconfigScreen.png||alt="Windows Forticlient console page, configure vpn link display" title="Windows Forticlient console page, configure vpn link display" height="250"]]
28 -1. Fill in the connection name
29 -1. The Remote gateway is most likely fortigate.remc1.net for you if you are a school district, vendor, or other outside party. Otherwise please email or call [[support@remc1.net>>mailto:support@remc1.net||shape="rect"]] / 9064877624 to ask what the endpoint address is for your entity.
30 -1. Put a check in the customize port box and enter 10443
31 -1. Optional: Click the Save Login radio button and in the Username Field type in your username. This will be your FULL USERNAME which designates what district or entity you are employed with. eg: [[jsmith@ccisd.adremc1.org>>mailto:jsmith@ccisd.adremc1.org||shape="rect"]] or [[djohnson@han.adremc1.org>>mailto:djohnson@han.adremc1.org||shape="rect"]] . **If you are a vendor** REMC1 will supply you with your username. Contact REMC1 Support if you are unsure of your full username.
37 +1. Provide a connection name
38 +1. The Remote gateway is **fortigate.remc1.net** for most individuals including Supportnet members, vendor, or other outside party. Otherwise please email or call [[support@remc1.net>>mailto:support@remc1.net||shape="rect"]] / 9064877624 to ask what the endpoint address is for your entity
39 +11. **Vendors and other 3rd parties require a user/pass to be added to the fortigate directly** and provided to the vendor/3rd party (see step 10)
40 +1. Put a check in the customize port box and enter **10443**
41 +1. Optional: Click the 'Save Login' radio button and in the Username Field type in your username.  This will be your FULL USERNAME which designates what district or entity you are employed with. eg: [[jsmith@ccisd.adremc1.org>>mailto:jsmith@ccisd.adremc1.org||shape="rect"]] or [[djohnson@han.adremc1.org>>mailto:djohnson@han.adremc1.org||shape="rect"]] .
42 + **If you are a vendor** REMC1 will supply you with your username.  Contact REMC1 Support if you are unsure of your full username at 9064877624
32 32  [[image:attach:ForticlientSettings.png||alt="Windows Forticlient edit vpn connection page display" title="Windows Forticlient edit vpn connection page display" height="250"]]
33 -1. Click apply
44 +1. Click 'Apply'
34 34  
46 +== {{id name="After-Using-The-KACE-Distro"/}}After Using The KACE Distro ==
47 +
48 +{{error}}
49 +This section is for REMC1 staff using the KACE distro to deploy the SSL VPN client.
50 +{{/error}}
51 +
52 +\\
53 +
54 +If you used the K1000 distribution:
55 +
56 +1. Wait for a notification telling you that the settings were restored.
57 +1. Open the Forticlient console.
58 +1. Accept the EULA.
59 +[[image:attach:2020-03-23_5760x1080--1584983302.jpg||height="250"]]
60 +1. Make sure the individual's account is in the VPN group in active directory listed above. If this is an organization that doesn't have a domain connected to the Fortigate proceed to making a user in the Fortigate for them.
61 +1. You are ready to go. Enter your username (UPN if you are in the forest) and password.
62 +[[image:attach:2020-03-23_5760x1080--1584983568.jpg||height="250"]]
63 +
64 +\\
65 +
35 35  (% style="margin-left: 30.0px;" %)
36 36  == {{id name="To-Connect"/}}To Connect ==
37 37  
38 -1. You should see a red shield on your desktop titled Forticlient. Run this by double clicking. Alternatively, you may see a green shield in the lower right taskbar. Right-click on that and select "connect to (whatever you named your profile)" See the pictures below.
69 +1. You should see a red shield on your desktop titled Forticlient.  Run this by double clicking.  Alternatively, you may see a green shield in the lower right taskbar.  Right-click on that and select 'Connect to (whatever you named your profile)'.  See the pictures below
39 39  [[image:attach:image2016-12-1 11:29:42.png||alt="FortiClient desktop icon display" title="FortiClient desktop icon display"]]
40 40  [[image:attach:ConnectForticlientTaskbar.png||alt="Windows Forticlient right click, connect to profile path display" title="Windows Forticlient right click, connect to profile path display"]]
41 -1. Type in your username (if you didn't set it up to autofill in the steps above). This will be your FULL USERNAME which designates what district or entity you are employed with. eg: [[jsmith@ccisd.adremc1.org>>mailto:jsmith@ccisd.adremc1.org||shape="rect"]] or [[djohnson@han.adremc1.org>>mailto:djohnson@han.adremc1.org||shape="rect"]] . **If you are a Vendor:** Contact remc1 if you are unsure of your full username.
42 -1. Type in your NETWORK login password. This will be the same password used to log into your work computer and your email. It's all one login.** If you are a vendor** or outside entity/non REMC1 member then REMC1 will supply you with the password.
43 -1. Click Connect. If you receive a certificate warning (you shouldn't unless you used the IP address instead of fortigate.remc1.net as the remote gateway) **accept the certificate** to finish the connection.
72 +1. Type in your username (if you didn't set it up to autofill in the steps above).  This will be your FULL USERNAME which designates what district or entity you are employed with. eg: [[jsmith@ccisd.adremc1.org>>mailto:jsmith@ccisd.adremc1.org||shape="rect"]] or [[djohnson@han.adremc1.org>>mailto:djohnson@han.adremc1.org||shape="rect"]].  **If you are a Vendor:** Contact remc1 if you are unsure of your full username
73 +1. Type in your NETWORK login password.  This will be the same password used to log into your work computer and your email. It's all one login.** If you are a vendor** or outside entity/non REMC1 member then REMC1 will supply you with the password
74 +1. Click 'Connect'.  If you receive a certificate warning (you shouldn't unless you used the IP address instead of fortigate.remc1.net as the remote gateway) **accept the certificate** to finish the connection
44 44  [[image:attach:ForticlientConnectingScreen.png||alt="Windows Forticlient console login page display" title="Windows Forticlient console login page display" height="250"]]
45 -1. Remember to **disconnect when you are done**.
46 -1. To disconnect double click on the Forticlient shield icon on your desktop and then click Disconnect in the window that pops up OR right click on the green Forticlient shield in your taskbar and select disconnect. (see picture below)
76 +1. Remember to **disconnect when you are done**
77 +1. To disconnect double click on the Forticlient shield icon on your desktop and then click 'Disconnect' in the window that pops up OR right click on the green Forticlient shield in your taskbar and select disconnect (see picture below)
47 47  [[image:attach:ForticlientDisconnectScreen.png||alt="Windows Forticlient console connected page display" title="Windows Forticlient console connected page display" height="250"]]or [[image:attach:DisconnectingForticlient.png||alt="Windows Forticlient right click, disconnect from profile path display" title="Windows Forticlient right click, disconnect from profile path display"]]
48 48  
49 49  = {{id name="OSX---Apple"/}}OSX - Apple =
50 50  
51 51  (% style="margin-left: 30.0px;" %)
52 -== {{id name="To-Configure"/}}To Configure ==
83 +== {{id name="To-Manually-Configure"/}}To Manually Configure ==
53 53  
54 54  1. Download the OSX client [[below>>url:https://confluence.remc1.net/confluence.remc1.net/display/PS/District+SSL+VPN+Connection+And+Clients#DistrictSSLVPNConnectionAndClients-ClientDownloads-Windows-Linux-AppleOSX||shape="rect"]] and double click on the download. It will mount as a drive. You must open the finder and click on it like a disk drive and run the forticlientupdate.app as shown in the screenshot below.[[image:attach:OSXForticlientDriveInFinderInstall.png||alt="OSX finder, fortigate client update path display" title="OSX finder, fortigate client update path display" height="250"]]
55 -1. A window will pop up. Click Continue, then Continue, then Agree to the license (if you are UPGRADING then you will not see that step) then click the customize button on the lower middle part of the window (see screenshot below)
86 +1. A window will pop up. Click 'Continue', then 'Continue', then 'Agree to the license' (if you are UPGRADING then you will not see that step) then click the 'Customize' button on the lower middle part of the window (see screenshot below)
56 56  [[image:attach:OSXForticlient-customize-install.png||alt="OSX install Forticlient page, customize button display" title="OSX install Forticlient page, customize button display" height="250"]]
57 57  1. IMPORTANT NOW UNCHECK OTHER COMPONENTS or it will install a slew of annoying garbage such as webfilter, antivirus etc. which you don't need
58 -1. Click the Install button and finally the close button.
59 -1. On the top OSX Menu Bar click the Black Shield and select Open Forticlient Console OR Go to your Finder then click Applications on the left side of that window then on the right side double click on the Forticlient icon with the Red Shield (see pictures of both methods below).
89 +1. Click the 'Install' button and finally the 'Close' button
90 +1. On the top OSX Menu Bar click the Black Shield and select Open Forticlient Console OR Go to your Finder then click 'Applications' on the left side of that window then on the right side double click on the Forticlient icon with the Red Shield (see pictures of both methods below).
60 60  \\[[image:attach:OSXForticlientMenuBarIcon.png||alt="OSX menu bar black shield, open forticlient console path display" title="OSX menu bar black shield, open forticlient console path display"]]
61 61  or
62 62  \\[[image:attach:OSXfinder-applications-forticlient.png||alt="OSX finder tool, Applications, forticlient console path display" title="OSX finder tool, Applications, forticlient console path display" height="250"]]
63 -1. Once open click the Remote access on the left side of the window then the gray gear icon on the right part of the window and select Add New Connection (see picture below)
94 +1. Once open, click the 'Remote Access' tab on the left side of the window then the gray gear icon on the right part of the window and select Add New Connection (see picture below)
64 64  \\[[image:attach:OSXForticlient-initialscreen-install-gear.png||alt="OSX forticlient console page display" title="OSX forticlient console page display" height="250"]]
65 65  1. Select the SSLvpn radio button on top
66 66  1. Name your connection: eg: CCISD or Hancock Schools or REMC1
67 67  1. Remote Gateway: fortigate.remc1.net
68 -1. Click Customize Port and type in 10443
69 -1. Click Save Login checkbox
99 +1. Click 'Customize Port' and type in **10443**
100 +1. Click 'Save Login' checkbox
70 70  \\[[image:attach:OSXForticlientSettingsFilledOut.png||alt="OSX forticlient vpn add connection page display" title="OSX forticlient vpn add connection page display" height="250"]]
71 71  1. Type in your username in the Username field. This will be your FULL USERNAME which designates what district or entity you are employed with. eg: [[jsmith@ccisd.adremc1.org>>mailto:jsmith@ccisd.adremc1.org||shape="rect"]] or [[djohnson@han.adremc1.org>>mailto:djohnson@han.adremc1.org||shape="rect"]] . Contact remc1 if you are a vendor/outside entity or are unsure of your full username.
72 -1. Click the Add button at the bottom right
103 +1. Click the 'Add' button at the bottom right
73 73  
105 +== {{id name="Using-The-KACE-Distro"/}}Using The KACE Distro ==
106 +
107 +{{error}}
108 +This section is for REMC1 staff using the KACE distro to deploy the SSL VPN client.
109 +{{/error}}
110 +
111 +\\
112 +
113 +If you used the K1000 distribution:
114 +
115 +1. Deploy and wait for the software to install.
116 +1. Please allow 30 seconds after the icons appear in Applications for settings to apply.
117 +1. Client can then "double clicked" and it is ready for use.
118 +
74 74  (% style="margin-left: 30.0px;" %)
75 75  == {{id name="To-Connect"/}}To Connect ==
76 76  
77 -1. On the top OSX Menu Bar click the Black Shield and select Open Forticlient Console OR Go to your Finder then click Applications on the left side of that window then on the right side double click on the Forticlient icon with the Red Shield (see pictures of both methods below).
122 +1. On the top OSX Menu Bar click the Black Shield and select 'Open Forticlient Console' OR Go to your Finder then click 'Applications' on the left side of that window then on the right side double click on the Forticlient icon with the Red Shield (see pictures of both methods below).
78 78  [[image:attach:OSXfinder-applications-forticlient.png||alt="OSX finder tool, Applications, forticlient console path display" title="OSX finder tool, Applications, forticlient console path display" height="250"]]
79 79  or
80 80  [[image:attach:OSXForticlientMenuBarIcon.png||alt="OSX menu bar black shield, connect to profile display" title="OSX menu bar black shield, connect to profile display"]]
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81 81  1. When the window pops up make sure your correct VPN Name is selected
82 82  1. Type in your username in the Username field. (skip if its already there and saved in the config from the initial setup) This will be your FULL USERNAME which designates what district or entity you are employed with. eg: [[jsmith@ccisd.adremc1.org>>mailto:jsmith@ccisd.adremc1.org||shape="rect"]] or [[djohnson@han.adremc1.org>>mailto:djohnson@han.adremc1.org||shape="rect"]] . Contact remc1 if you are a vendor/outside entity or are unsure of your full username.
83 83  1. Type in your NETWORK login password. This will be the same password used to log into your work computer and your email. Its all one login. If you are a vendor or outside entity/non REMC1 member then REMC1 will supply you with the password.
84 -1. Click Connect
85 -1. Remember to disconnect when you are done. To disconnect click on the shield in the top menu bar as explained above or double click the forticlient red shield in Applications and click disconnect. Screenshots for both methods are already included above.
129 +1. Click 'Connect'
130 +1. Remember to disconnect when you are done. To disconnect, click on the shield in the top menu bar as explained above or double-click the Forticlient red shield in Applications and click 'Disconnect'.  Screenshots for both methods are already included above
86 86  
87 87  = {{id name="Apple-IOS"/}}Apple IOS =
88 88  
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96 96  
97 97  = {{id name="Client-Downloads---Windows---Linux---Apple-OSX"/}}Client Downloads - Windows - Linux - Apple OSX =
98 98  
99 -* Windows:[[attach:FortiClientSetup_5.6.0.1075_x64.exe]]
100 -* MacOSX Client:[[attach:FortiClient_5.6.0.703_macosx.dmg]]
144 +* Windows:[[attach:FortiClientOnlineInstaller_5.6.6.1167.exe]]
145 +* MacOSX Client: [[attach:FortiClient_5.6.6.755_macosx.dmg]]
101 101  * Linux 64bit Generic Client: [[attach:sslvpnclient64pkg_4.4.2332.tar.gz]]
147 +
148 +\\
149 +
150 +\\
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152 +\\
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154 +\\
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156 +\\
157 +
158 +\\
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id
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