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Last modified by Jaremay Moreau on 2026/08/25 10:35
From version 44.1
edited by Josh Hiner
on 2018/09/26 07:14
Change comment: There is no comment for this version
To version 60.1
edited by Lauren Keller
on 2020/10/06 08:11
Change comment: There is no comment for this version

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1 -XWiki.josh@remc1_org
1 +XWiki.lkeller@remc1_org
Content
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4 4  
5 5  = {{id name="There-are-clients-for-Windows,-OSX,-AppleIOS-(in-the-app-store),-Android-(Google-Play-Store)-and-Linux-below"/}}There are clients for Windows, OSX, AppleIOS (in the app store), Android (Google Play Store) and Linux below =
6 6  
7 -= {{id name="IMPORTANT-INFO"/}}__IMPORTANT INFO__ =
7 +{{error}}
8 +REMC1 Staff, there is a K1000 distro that installs this and sets all the settings. It is recommended to use that (instructions below). For info on how the distro is made see: [[doc:DK.KBOX1000.Windows Software Distributions.FortiClient VPN K1000 Distro.WebHome]]
9 +{{/error}}
8 8  
11 +== {{id name="Bug---This-is-a-Temporary-Entry:-delete-it-when-the-fix-is-in"/}}(% style="color: rgb(255,0,0);" %)**Bug - This is a Temporary Entry: delete it when the fix is in**(%%) ==
12 +
13 +There is a known bug that throws an error with a good login 7/8 of the time.  We are waiting on the fix from the FortiFun Company.  Have the customer try 7 more times.
14 +
15 +== {{id name="IMPORTANT-INFO"/}}__IMPORTANT INFO__ ==
16 +
17 +=== {{id name="USE-PORT-10443"/}}(% style="color: rgb(255,0,0);" %)**USE PORT 10443**(%%) ===
18 +
9 9  * Download the SSL Vpn clients for Windows, OSX and Linux below. Use only these versions as they are tested to be stable
10 -* **THE USER MUST BE ADDED TO THE REMC1MemberVPNAccess group** at the root of the forest adremc1.org which is located in the ManagedServicesGroups OU. **It may take up to 30min for replication to occur** before you can add the user.
11 -* (% style="color: rgb(0,0,0);" %)**TSL 1.1 and 1.2 must be enabled (usually is by default), otherwise the connection will fail. **The setting for that in WIndows is under Internet options→Advanced. You can access Internet Options through either the Control Panel or through Internet Explorer.
20 +* **THE USER MUST BE ADDED TO THE DistrictVPN (ie. ADMVPN, CLKVPN, etc) group** in the district's domain.  This group is a member of (% style="text-align: left;" %)**REMC1MemberVPNAccess **(%%)at the root of the forest adremc1.org which is located in the ManagedServicesGroups OU. **It may take up to 30min for replication to occur** before you can add the user.
21 +* (% style="color: rgb(0,0,0);" %)**The TSL 1.1 and 1.2 security protocols must be enabled (usually is by default), otherwise the connection will fail at 40%. **The setting for that in WIndows is under Internet options→Advanced. You can access Internet Options through either the Control Panel or through Internet Explorer.
12 12  * OUTSIDE VENDORS OR ENTITIES ONLY CONNECTING IN → must be given a LOCAL FORTIGATE USER and added to the REMC1-District-Ipsecvpn-SSLvpn group (Or a group that is made especially for the vendor for limited access)
13 13  * (% style="color: rgb(0,0,0);" %)OUTSIDE VENDORS OR ENTITIES ONLY CONNECTING IN → If they only need DMZ access then only add them to the DMZvpn group on the fortigate. You can create other groups which will limit vendors to other areas. This is mentioned in the SSLvpn configuration wiki.
14 14  * **ONLY FOR REMC1 Employees→ REMC1 EMPLOYEES ONLY MUST BE ADDED TO THE (% style="color: rgb(0,0,0);" %)REMC1VpnUsers(%%)**(% style="color: rgb(0,0,0);" %) user group in the REMC1 domain
15 -* (% style="color: rgb(0,0,0);" %)**TSL 1.1 and 1.2 must be enabled, otherwise the connection will fail at 40%. **The setting for that in WIndows is under Internet options→Advanced. You can access Internet Options through either the Control Panel or through Internet Explorer.
16 16  
17 -= {{id name="Windows-Installation-and-connection"/}}Windows Installation and connection =
26 +== {{id name="Windows-Installation-and-connection"/}}Windows Installation and connection ==
18 18  
19 19  (% style="margin-left: 30.0px;" %)
20 -== {{id name="To-Configure"/}}To Configure ==
29 +=== {{id name="To-Manually-Configure"/}}To Manually Configure ===
21 21  
22 22  1. YOU **MUST** HAVE AN ACTIVE INTERNET CONNECTION TO INSTALL THIS CLIENT
23 23  1. Download and install '[[District SSL VPN Connection And Clients>>url:https://confluence.remc1.net/display/PS/District+SSL+VPN+Connection+And+Clients#DistrictSSLVPNConnectionAndClients-ClientDownloads-Windows-Linux-AppleOSX||shape="rect"]]'
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27 27  1. You will get a Forticlient Console window. Select the 'Remote Access' tab and click the blue 'Configure VPN' link in the center of the white area (see picture below)
28 28  1. [[image:attach:ForticlientInitialPreconfigScreen.png||alt="Windows Forticlient console page, configure vpn link display" title="Windows Forticlient console page, configure vpn link display" height="250"]]
29 29  1. Provide a connection name
30 -1. The Remote gateway is fortigate.remc1.net for most individuals including Supportnet members, vendor, or other outside party. Otherwise please email or call [[support@remc1.net>>mailto:support@remc1.net||shape="rect"]] / 9064877624 to ask what the endpoint address is for your entity
39 +1. The Remote gateway is **fortigate.remc1.net** for most individuals including Supportnet members, vendor, or other outside party. Otherwise please email or call [[support@remc1.net>>mailto:support@remc1.net||shape="rect"]] / 9064877624 to ask what the endpoint address is for your entity
31 31  11. **Vendors and other 3rd parties require a user/pass to be added to the fortigate directly** and provided to the vendor/3rd party (see step 10)
32 -1. Put a check in the customize port box and enter 10443
41 +1. Put a check in the customize port box and enter **10443**
33 33  1. Optional: Click the 'Save Login' radio button and in the Username Field type in your username.  This will be your FULL USERNAME which designates what district or entity you are employed with. eg: [[jsmith@ccisd.adremc1.org>>mailto:jsmith@ccisd.adremc1.org||shape="rect"]] or [[djohnson@han.adremc1.org>>mailto:djohnson@han.adremc1.org||shape="rect"]] .
34 34   **If you are a vendor** REMC1 will supply you with your username.  Contact REMC1 Support if you are unsure of your full username at 9064877624
35 35  [[image:attach:ForticlientSettings.png||alt="Windows Forticlient edit vpn connection page display" title="Windows Forticlient edit vpn connection page display" height="250"]]
36 36  1. Click 'Apply'
37 37  
47 +=== {{id name="After-Using-The-KACE-Distro"/}}After Using The KACE Distro ===
48 +
49 +{{error}}
50 +This section is for REMC1 staff using the KACE distro to deploy the SSL VPN client.
51 +{{/error}}
52 +
53 +\\
54 +
55 +If you used the K1000 distribution:
56 +
57 +1. Wait for a notification telling you that the settings were restored.
58 +1. Open the Forticlient console.
59 +1. Accept the EULA.
60 +[[image:attach:2020-03-23_5760x1080--1584983302.jpg||height="250"]]
61 +1. Make sure the individual's account is in the VPN group in active directory listed above. If this is an organization that doesn't have a domain connected to the Fortigate proceed to making a user in the Fortigate for them.
62 +1. You are ready to go. Enter your username (UPN if you are in the forest) and password.
63 +[[image:attach:2020-03-23_5760x1080--1584983568.jpg||height="250"]]
64 +
65 +\\
66 +
38 38  (% style="margin-left: 30.0px;" %)
39 -== {{id name="To-Connect"/}}To Connect ==
68 +=== {{id name="To-Connect"/}}To Connect ===
40 40  
41 41  1. You should see a red shield on your desktop titled Forticlient.  Run this by double clicking.  Alternatively, you may see a green shield in the lower right taskbar.  Right-click on that and select 'Connect to (whatever you named your profile)'.  See the pictures below
42 42  [[image:attach:image2016-12-1 11:29:42.png||alt="FortiClient desktop icon display" title="FortiClient desktop icon display"]]
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49 49  1. To disconnect double click on the Forticlient shield icon on your desktop and then click 'Disconnect' in the window that pops up OR right click on the green Forticlient shield in your taskbar and select disconnect (see picture below)
50 50  [[image:attach:ForticlientDisconnectScreen.png||alt="Windows Forticlient console connected page display" title="Windows Forticlient console connected page display" height="250"]]or [[image:attach:DisconnectingForticlient.png||alt="Windows Forticlient right click, disconnect from profile path display" title="Windows Forticlient right click, disconnect from profile path display"]]
51 51  
52 -= {{id name="OSX---Apple"/}}OSX - Apple =
81 +== {{id name="OSX---Apple"/}}OSX - Apple ==
53 53  
54 54  (% style="margin-left: 30.0px;" %)
55 -== {{id name="To-Configure"/}}To Configure ==
84 +=== {{id name="To-Manually-Configure"/}}To Manually Configure ===
56 56  
57 -1. Download the OSX client [[below>>url:https://confluence.remc1.net/confluence.remc1.net/display/PS/District+SSL+VPN+Connection+And+Clients#DistrictSSLVPNConnectionAndClients-ClientDownloads-Windows-Linux-AppleOSX||shape="rect"]] and double click on the download. It will mount as a drive. You must open the finder and click on it like a disk drive and run the forticlientupdate.app as shown in the screenshot below.[[image:attach:OSXForticlientDriveInFinderInstall.png||alt="OSX finder, fortigate client update path display" title="OSX finder, fortigate client update path display" height="250"]]
86 +1. Download the OSX client [[below>>url:https://confluence.remc1.net/display/PS/District+SSL+VPN+Connection+And+Clients#DistrictSSLVPNConnectionAndClients-ClientDownloads-Windows-Linux-AppleOSX||shape="rect"]] and double click on the download. It will mount as a drive. You must open the finder and click on it like a disk drive and run the forticlientupdate.app as shown in the screenshot below.[[image:attach:OSXForticlientDriveInFinderInstall.png||alt="OSX finder, fortigate client update path display" title="OSX finder, fortigate client update path display" height="250"]]
58 58  1. A window will pop up. Click 'Continue', then 'Continue', then 'Agree to the license' (if you are UPGRADING then you will not see that step) then click the 'Customize' button on the lower middle part of the window (see screenshot below)
59 59  [[image:attach:OSXForticlient-customize-install.png||alt="OSX install Forticlient page, customize button display" title="OSX install Forticlient page, customize button display" height="250"]]
60 60  1. IMPORTANT NOW UNCHECK OTHER COMPONENTS or it will install a slew of annoying garbage such as webfilter, antivirus etc. which you don't need
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68 68  1. Select the SSLvpn radio button on top
69 69  1. Name your connection: eg: CCISD or Hancock Schools or REMC1
70 70  1. Remote Gateway: fortigate.remc1.net
71 -1. Click 'Customize Port' and type in 10443
100 +1. Click 'Customize Port' and type in **10443**
72 72  1. Click 'Save Login' checkbox
73 73  \\[[image:attach:OSXForticlientSettingsFilledOut.png||alt="OSX forticlient vpn add connection page display" title="OSX forticlient vpn add connection page display" height="250"]]
74 74  1. Type in your username in the Username field. This will be your FULL USERNAME which designates what district or entity you are employed with. eg: [[jsmith@ccisd.adremc1.org>>mailto:jsmith@ccisd.adremc1.org||shape="rect"]] or [[djohnson@han.adremc1.org>>mailto:djohnson@han.adremc1.org||shape="rect"]] . Contact remc1 if you are a vendor/outside entity or are unsure of your full username.
75 75  1. Click the 'Add' button at the bottom right
76 76  
106 +=== {{id name="Using-The-KACE-Distro"/}}Using The KACE Distro ===
107 +
108 +{{error}}
109 +This section is for REMC1 staff using the KACE distro to deploy the SSL VPN client.
110 +{{/error}}
111 +
112 +\\
113 +
114 +If you used the K1000 distribution:
115 +
116 +1. Deploy and wait for the software to install.
117 +1. Please allow 30 seconds after the icons appear in Applications for settings to apply.
118 +1. Client can then "double clicked" and it is ready for use.
119 +
77 77  (% style="margin-left: 30.0px;" %)
78 78  == {{id name="To-Connect"/}}To Connect ==
79 79  
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87 87  1. Click 'Connect'
88 88  1. Remember to disconnect when you are done. To disconnect, click on the shield in the top menu bar as explained above or double-click the Forticlient red shield in Applications and click 'Disconnect'.  Screenshots for both methods are already included above
89 89  
90 -= {{id name="Apple-IOS"/}}Apple IOS =
133 +== {{id name="Apple-IOS"/}}Apple IOS ==
91 91  
92 92  * Available in the app store. Titled Forticlient. I recommend just using the built in ipsec feature of IOS but the SSLvpn forticlient option does work well also. The settings are the same as explained above.
93 93  \\
94 94  
95 -= {{id name="Android"/}}Android =
138 +== {{id name="Android"/}}Android ==
96 96  
97 97  * Available here: [[https:~~/~~/play.google.com/store/apps/details?id=com.fortinet.forticlient_vpn&hl=en>>url:https://play.google.com/store/apps/details?id=com.fortinet.forticlient_vpn&hl=en||shape="rect"]] or search for fortinet in the google play store.
98 98  * [[image:attach:image2016-12-1 17:23:31.png||alt="Android forticlient vpn page display" title="Android forticlient vpn page display" height="250"]]
99 99  
100 -= {{id name="Client-Downloads---Windows---Linux---Apple-OSX"/}}Client Downloads - Windows - Linux - Apple OSX =
143 +== {{id name="Client-Downloads---Windows---Linux---Apple-OSX"/}}Client Downloads - Windows - Linux - Apple OSX ==
101 101  
102 -* Windows:[[attach:FortiClientSetup_5.6.0.1075_x64.exe]]
103 -* MacOSX Client:[[attach:FortiClient_5.6.0.703_macosx.dmg]]
104 -* Linux 64bit Generic Client: [[attach:sslvpnclient64pkg_4.4.2332.tar.gz]]
145 +* Windows:[[attach:FortiClientOnlineInstaller_6.0.9.0277.exe]]
146 +* MacOSX Client: [[attach:FortiClientTools_6.0.9.162_macosx.tar.gz]]
147 +* Linux 64bit Generic Client:[[attach:forticlientsslvpn_linux_4.4_2336.tar.gz]] (REMC1 note: only obtainable via Fortinet Developer Network. You can only get a login by request from your Fortinet Rep. Josh Hiner has a login. [[https:~~/~~/fndn.fortinet.net/index.php?/tools/>>url:https://fndn.fortinet.net/index.php?/tools/||shape="rect"]])
148 +
149 +\\
150 +
151 +\\
152 +
153 +\\
154 +
155 +\\
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157 +\\
158 +
159 +\\
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161 +\\
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