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Last modified by Jaremay Moreau on 2026/08/25 10:35
From version 60.1
edited by Lauren Keller
on 2020/10/06 08:11
Change comment: There is no comment for this version
To version 77.1
edited by Eric Kemppainen
on 2023/12/20 14:05
Change comment: There is no comment for this version

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Author
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1 -XWiki.lkeller@remc1_org
1 +XWiki.ekemppainen@remc1_org
Content
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8 8  REMC1 Staff, there is a K1000 distro that installs this and sets all the settings. It is recommended to use that (instructions below). For info on how the distro is made see: [[doc:DK.KBOX1000.Windows Software Distributions.FortiClient VPN K1000 Distro.WebHome]]
9 9  {{/error}}
10 10  
11 -== {{id name="Bug---This-is-a-Temporary-Entry:-delete-it-when-the-fix-is-in"/}}(% style="color: rgb(255,0,0);" %)**Bug - This is a Temporary Entry: delete it when the fix is in**(%%) ==
11 +\\
12 12  
13 -There is a known bug that throws an error with a good login 7/8 of the time.  We are waiting on the fix from the FortiFun Company.  Have the customer try 7 more times.
14 -
15 15  == {{id name="IMPORTANT-INFO"/}}__IMPORTANT INFO__ ==
16 16  
17 -=== {{id name="USE-PORT-10443"/}}(% style="color: rgb(255,0,0);" %)**USE PORT 10443**(%%) ===
18 -
15 +* (% class="legacy-color-text-red2" %)**USE PORT 10443**
19 19  * Download the SSL Vpn clients for Windows, OSX and Linux below. Use only these versions as they are tested to be stable
20 20  * **THE USER MUST BE ADDED TO THE DistrictVPN (ie. ADMVPN, CLKVPN, etc) group** in the district's domain.  This group is a member of (% style="text-align: left;" %)**REMC1MemberVPNAccess **(%%)at the root of the forest adremc1.org which is located in the ManagedServicesGroups OU. **It may take up to 30min for replication to occur** before you can add the user.
21 -* (% style="color: rgb(0,0,0);" %)**The TSL 1.1 and 1.2 security protocols must be enabled (usually is by default), otherwise the connection will fail at 40%. **The setting for that in WIndows is under Internet options→Advanced. You can access Internet Options through either the Control Panel or through Internet Explorer.
18 +* **The TSL 1.1 and 1.2 security protocols** must be enabled (usually is by default), otherwise the connection will fail at 40%. The setting for that in WIndows is under Internet options→Advanced. You can access Internet Options through either the Control Panel or through Internet Explorer.
22 22  * OUTSIDE VENDORS OR ENTITIES ONLY CONNECTING IN → must be given a LOCAL FORTIGATE USER and added to the REMC1-District-Ipsecvpn-SSLvpn group (Or a group that is made especially for the vendor for limited access)
23 -* (% style="color: rgb(0,0,0);" %)OUTSIDE VENDORS OR ENTITIES ONLY CONNECTING IN → If they only need DMZ access then only add them to the DMZvpn group on the fortigate. You can create other groups which will limit vendors to other areas. This is mentioned in the SSLvpn configuration wiki.
24 -* **ONLY FOR REMC1 Employees→ REMC1 EMPLOYEES ONLY MUST BE ADDED TO THE (% style="color: rgb(0,0,0);" %)REMC1VpnUsers(%%)**(% style="color: rgb(0,0,0);" %) user group in the REMC1 domain
20 +* OUTSIDE VENDORS OR ENTITIES ONLY CONNECTING IN → If they only need DMZ access then only add them to the DMZvpn group on the fortigate. You can create other groups which will limit vendors to other areas. This is mentioned in the SSLvpn configuration wiki.
21 +* **ONLY FOR REMC1 Employees→ REMC1 EMPLOYEES ONLY MUST BE ADDED TO THE (% class="legacy-color-text-default" %)REMC1VpnUsers(%%)**(% class="legacy-color-text-default" %) user group in the REMC1 domain
25 25  
26 26  == {{id name="Windows-Installation-and-connection"/}}Windows Installation and connection ==
27 27  
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29 29  === {{id name="To-Manually-Configure"/}}To Manually Configure ===
30 30  
31 31  1. YOU **MUST** HAVE AN ACTIVE INTERNET CONNECTION TO INSTALL THIS CLIENT
32 -1. Download and install '[[District SSL VPN Connection And Clients>>url:https://confluence.remc1.net/display/PS/District+SSL+VPN+Connection+And+Clients#DistrictSSLVPNConnectionAndClients-ClientDownloads-Windows-Linux-AppleOSX||shape="rect"]]'
29 +1. Download and install '[[attach:FortiClientVPN7.0.8.msi]]'
33 33  1. Run the install.  Installation may require local admin privileges. At one point the install MAY download updates from fortinet.  **THIS MAY PAUSE FOR EVEN 10MIN AT 0%** you must be patient it will continue if you have an internet connection
34 34  1. After running the install you should see a red shield on your desktop titled Forticlient.  Run this by double clicking
35 35  [[image:attach:ForticlientIcon.png||alt="FortiClient desktop icon display" title="FortiClient desktop icon display"]]
36 -1. You will get a Forticlient Console window. Select the 'Remote Access' tab and click the blue 'Configure VPN' link in the center of the white area (see picture below)
37 -1. [[image:attach:ForticlientInitialPreconfigScreen.png||alt="Windows Forticlient console page, configure vpn link display" title="Windows Forticlient console page, configure vpn link display" height="250"]]
33 +1. You will get a Forticlient Console window. Select the 'Remote Access' tab and click the blue 'Configure VPN' link in the center of the white area (see picture below)[[image:attach:ForticlientInitialPreconfigScreen.png||alt="Windows Forticlient console page, configure vpn link display" title="Windows Forticlient console page, configure vpn link display" height="250"]]
38 38  1. Provide a connection name
39 39  1. The Remote gateway is **fortigate.remc1.net** for most individuals including Supportnet members, vendor, or other outside party. Otherwise please email or call [[support@remc1.net>>mailto:support@remc1.net||shape="rect"]] / 9064877624 to ask what the endpoint address is for your entity
40 40  11. **Vendors and other 3rd parties require a user/pass to be added to the fortigate directly** and provided to the vendor/3rd party (see step 10)
41 41  1. Put a check in the customize port box and enter **10443**
42 -1. Optional: Click the 'Save Login' radio button and in the Username Field type in your username.  This will be your FULL USERNAME which designates what district or entity you are employed with. eg: [[jsmith@ccisd.adremc1.org>>mailto:jsmith@ccisd.adremc1.org||shape="rect"]] or [[djohnson@han.adremc1.org>>mailto:djohnson@han.adremc1.org||shape="rect"]] .
38 +1. Optional: Click the 'Save Login' radio button and in the Username Field type in your username.  This will be your email address e.g. [[ekemppainen@remc1.org>>mailto:ekemppainen@remc1.org||shape="rect"]].
43 43   **If you are a vendor** REMC1 will supply you with your username.  Contact REMC1 Support if you are unsure of your full username at 9064877624
44 44  [[image:attach:ForticlientSettings.png||alt="Windows Forticlient edit vpn connection page display" title="Windows Forticlient edit vpn connection page display" height="250"]]
45 45  1. Click 'Apply'
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70 70  1. You should see a red shield on your desktop titled Forticlient.  Run this by double clicking.  Alternatively, you may see a green shield in the lower right taskbar.  Right-click on that and select 'Connect to (whatever you named your profile)'.  See the pictures below
71 71  [[image:attach:image2016-12-1 11:29:42.png||alt="FortiClient desktop icon display" title="FortiClient desktop icon display"]]
72 72  [[image:attach:ConnectForticlientTaskbar.png||alt="Windows Forticlient right click, connect to profile path display" title="Windows Forticlient right click, connect to profile path display"]]
73 -1. Type in your username (if you didn't set it up to autofill in the steps above).  This will be your FULL USERNAME which designates what district or entity you are employed with. eg: [[jsmith@ccisd.adremc1.org>>mailto:jsmith@ccisd.adremc1.org||shape="rect"]] or [[djohnson@han.adremc1.org>>mailto:djohnson@han.adremc1.org||shape="rect"]].  **If you are a Vendor:** Contact remc1 if you are unsure of your full username
69 +1. Type in your username (if you didn't set it up to autofill in the steps above).  This will be your email address. eg: [[jsmith@ccisd.org>>mailto:jsmith@ccisd.org||shape="rect"]] or [[djohnson@hpts.us>>mailto:djohnson@hpts.us||shape="rect"]].  **If you are a Vendor:** Contact remc1 if you are unsure of your full username
74 74  1. Type in your NETWORK login password.  This will be the same password used to log into your work computer and your email. It's all one login.** If you are a vendor** or outside entity/non REMC1 member then REMC1 will supply you with the password
75 75  1. Click 'Connect'.  If you receive a certificate warning (you shouldn't unless you used the IP address instead of fortigate.remc1.net as the remote gateway) **accept the certificate** to finish the connection
76 76  [[image:attach:ForticlientConnectingScreen.png||alt="Windows Forticlient console login page display" title="Windows Forticlient console login page display" height="250"]]
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100 100  1. Click 'Customize Port' and type in **10443**
101 101  1. Click 'Save Login' checkbox
102 102  \\[[image:attach:OSXForticlientSettingsFilledOut.png||alt="OSX forticlient vpn add connection page display" title="OSX forticlient vpn add connection page display" height="250"]]
103 -1. Type in your username in the Username field. This will be your FULL USERNAME which designates what district or entity you are employed with. eg: [[jsmith@ccisd.adremc1.org>>mailto:jsmith@ccisd.adremc1.org||shape="rect"]] or [[djohnson@han.adremc1.org>>mailto:djohnson@han.adremc1.org||shape="rect"]] . Contact remc1 if you are a vendor/outside entity or are unsure of your full username.
99 +1. Type in your username in the Username field. This will be your FULL USERNAME which designates what district or entity you are employed with. eg: [[jsmith@ccisd.org>>mailto:jsmith@ccisd.org||shape="rect"]] or [[djohnson@hpts.us>>mailto:djohnson@hpts.us||shape="rect"]]. Contact remc1 if you are a vendor/outside entity or are unsure of your full username.
104 104  1. Click the 'Add' button at the bottom right
105 105  
106 106  === {{id name="Using-The-KACE-Distro"/}}Using The KACE Distro ===
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118 118  1. Client can then "double clicked" and it is ready for use.
119 119  
120 120  (% style="margin-left: 30.0px;" %)
121 -== {{id name="To-Connect"/}}To Connect ==
117 +=== {{id name="To-Connect"/}}To Connect ===
122 122  
123 123  1. On the top OSX Menu Bar click the Black Shield and select 'Open Forticlient Console' OR Go to your Finder then click 'Applications' on the left side of that window then on the right side double click on the Forticlient icon with the Red Shield (see pictures of both methods below).
124 124  [[image:attach:OSXfinder-applications-forticlient.png||alt="OSX finder tool, Applications, forticlient console path display" title="OSX finder tool, Applications, forticlient console path display" height="250"]]
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125 125  or
126 126  [[image:attach:OSXForticlientMenuBarIcon.png||alt="OSX menu bar black shield, connect to profile display" title="OSX menu bar black shield, connect to profile display"]]
127 127  1. When the window pops up make sure your correct VPN Name is selected
128 -1. Type in your username in the Username field. (skip if its already there and saved in the config from the initial setup) This will be your FULL USERNAME which designates what district or entity you are employed with. eg: [[jsmith@ccisd.adremc1.org>>mailto:jsmith@ccisd.adremc1.org||shape="rect"]] or [[djohnson@han.adremc1.org>>mailto:djohnson@han.adremc1.org||shape="rect"]] . Contact remc1 if you are a vendor/outside entity or are unsure of your full username.
124 +1. Type in your username in the Username field. (skip if its already there and saved in the config from the initial setup) This will be your FULL USERNAME which designates what district or entity you are employed with. eg: [[jsmith@ccisd.org>>mailto:jsmith@ccisd.org||shape="rect"]] or [[djohnson@hpts.us>>mailto:djohnson@hpts.us||shape="rect"]] . Contact remc1 if you are a vendor/outside entity or are unsure of your full username.
129 129  1. Type in your NETWORK login password. This will be the same password used to log into your work computer and your email. Its all one login. If you are a vendor or outside entity/non REMC1 member then REMC1 will supply you with the password.
130 130  1. Click 'Connect'
131 131  1. Remember to disconnect when you are done. To disconnect, click on the shield in the top menu bar as explained above or double-click the Forticlient red shield in Applications and click 'Disconnect'.  Screenshots for both methods are already included above
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140 140  * Available here: [[https:~~/~~/play.google.com/store/apps/details?id=com.fortinet.forticlient_vpn&hl=en>>url:https://play.google.com/store/apps/details?id=com.fortinet.forticlient_vpn&hl=en||shape="rect"]] or search for fortinet in the google play store.
141 141  * [[image:attach:image2016-12-1 17:23:31.png||alt="Android forticlient vpn page display" title="Android forticlient vpn page display" height="250"]]
142 142  
143 -== {{id name="Client-Downloads---Windows---Linux---Apple-OSX"/}}Client Downloads - Windows - Linux - Apple OSX ==
139 +== {{id name="Client-Downloads"/}}Client Downloads ==
144 144  
145 -* Windows:[[attach:FortiClientOnlineInstaller_6.0.9.0277.exe]]
146 -* MacOSX Client: [[attach:FortiClientTools_6.0.9.162_macosx.tar.gz]]
147 -* Linux 64bit Generic Client:[[attach:forticlientsslvpn_linux_4.4_2336.tar.gz]] (REMC1 note: only obtainable via Fortinet Developer Network. You can only get a login by request from your Fortinet Rep. Josh Hiner has a login. [[https:~~/~~/fndn.fortinet.net/index.php?/tools/>>url:https://fndn.fortinet.net/index.php?/tools/||shape="rect"]])
141 +* Windows:  [[attach:FortiClientVPN7.0.8.msi]]
142 +* MacOSX Client:  [[attach:FortiClientVPNOnlineInstaller_7.0.dmg]]
143 +* Linux 64bit Generic Client: [[attach:forticlient_vpn_7.0.7.0246_amd64.deb]]
144 +* iOS: [[FortiClient VPN Version 7.2.2>>url:https://apps.apple.com/us/app/forticlient-vpn/id1475674905||shape="rect"]]
145 +* Android: [[FortiClient VPN Version 7.2.0>>url:https://play.google.com/store/apps/details?id=com.fortinet.forticlient_vpn||shape="rect"]]
148 148  
149 149  \\
150 150  
151 151  \\
152 152  
151 +== {{id name="If-the-client-isn't-working,-verify-right-group/credentials"/}}If the client isn't working, verify right group/credentials ==
152 +
153 +You can test to be sure the access and credentials are right by going to [[https:~~/~~/fortigate.remc1.net:10443/>>url:https://fortigate.remc1.net:10443/||shape="rect"]]
154 +
153 153  \\
154 154  
155 155  \\
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