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Last modified by Jaremay Moreau on 2026/08/25 10:35
From version 61.1
edited by Lauren Keller
on 2020/10/06 08:11
Change comment: There is no comment for this version
To version 73.1
edited by Eric Kemppainen
on 2023/10/21 12:12
Change comment: There is no comment for this version

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Author
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1 -XWiki.lkeller@remc1_org
1 +XWiki.ekemppainen@remc1_org
Content
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8 8  REMC1 Staff, there is a K1000 distro that installs this and sets all the settings. It is recommended to use that (instructions below). For info on how the distro is made see: [[doc:DK.KBOX1000.Windows Software Distributions.FortiClient VPN K1000 Distro.WebHome]]
9 9  {{/error}}
10 10  
11 -== {{id name="Bug---This-is-a-Temporary-Entry:-delete-it-when-the-fix-is-in"/}}(% style="color: rgb(255,0,0);" %)**Bug - This is a Temporary Entry: delete it when the fix is in**(%%) ==
11 +\\
12 12  
13 -There is a known bug that throws an error with a good login 7/8 of the time.  We are waiting on the fix from the FortiFun Company.  Have the customer try 7 more times.
14 -
15 15  == {{id name="IMPORTANT-INFO"/}}__IMPORTANT INFO__ ==
16 16  
17 -* (% style="color: rgb(255,0,0);" %)**USE PORT 10443**
15 +* (% class="legacy-color-text-red2" %)**USE PORT 10443**
18 18  * Download the SSL Vpn clients for Windows, OSX and Linux below. Use only these versions as they are tested to be stable
19 19  * **THE USER MUST BE ADDED TO THE DistrictVPN (ie. ADMVPN, CLKVPN, etc) group** in the district's domain.  This group is a member of (% style="text-align: left;" %)**REMC1MemberVPNAccess **(%%)at the root of the forest adremc1.org which is located in the ManagedServicesGroups OU. **It may take up to 30min for replication to occur** before you can add the user.
20 -* (% style="color: rgb(0,0,0);" %)**The TSL 1.1 and 1.2 security protocols must be enabled (usually is by default), otherwise the connection will fail at 40%. **The setting for that in WIndows is under Internet options→Advanced. You can access Internet Options through either the Control Panel or through Internet Explorer.
18 +* **The TSL 1.1 and 1.2 security protocols** must be enabled (usually is by default), otherwise the connection will fail at 40%. The setting for that in WIndows is under Internet options→Advanced. You can access Internet Options through either the Control Panel or through Internet Explorer.
21 21  * OUTSIDE VENDORS OR ENTITIES ONLY CONNECTING IN → must be given a LOCAL FORTIGATE USER and added to the REMC1-District-Ipsecvpn-SSLvpn group (Or a group that is made especially for the vendor for limited access)
22 -* (% style="color: rgb(0,0,0);" %)OUTSIDE VENDORS OR ENTITIES ONLY CONNECTING IN → If they only need DMZ access then only add them to the DMZvpn group on the fortigate. You can create other groups which will limit vendors to other areas. This is mentioned in the SSLvpn configuration wiki.
23 -* **ONLY FOR REMC1 Employees→ REMC1 EMPLOYEES ONLY MUST BE ADDED TO THE (% style="color: rgb(0,0,0);" %)REMC1VpnUsers(%%)**(% style="color: rgb(0,0,0);" %) user group in the REMC1 domain
20 +* OUTSIDE VENDORS OR ENTITIES ONLY CONNECTING IN → If they only need DMZ access then only add them to the DMZvpn group on the fortigate. You can create other groups which will limit vendors to other areas. This is mentioned in the SSLvpn configuration wiki.
21 +* **ONLY FOR REMC1 Employees→ REMC1 EMPLOYEES ONLY MUST BE ADDED TO THE (% class="legacy-color-text-default" %)REMC1VpnUsers(%%)**(% class="legacy-color-text-default" %) user group in the REMC1 domain
24 24  
25 25  == {{id name="Windows-Installation-and-connection"/}}Windows Installation and connection ==
26 26  
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28 28  === {{id name="To-Manually-Configure"/}}To Manually Configure ===
29 29  
30 30  1. YOU **MUST** HAVE AN ACTIVE INTERNET CONNECTION TO INSTALL THIS CLIENT
31 -1. Download and install '[[District SSL VPN Connection And Clients>>url:https://confluence.remc1.net/display/PS/District+SSL+VPN+Connection+And+Clients#DistrictSSLVPNConnectionAndClients-ClientDownloads-Windows-Linux-AppleOSX||shape="rect"]]'
29 +1. Download and install '[[attach:FortiClientVPNOnlineInstaller.exe]]'
32 32  1. Run the install.  Installation may require local admin privileges. At one point the install MAY download updates from fortinet.  **THIS MAY PAUSE FOR EVEN 10MIN AT 0%** you must be patient it will continue if you have an internet connection
33 33  1. After running the install you should see a red shield on your desktop titled Forticlient.  Run this by double clicking
34 34  [[image:attach:ForticlientIcon.png||alt="FortiClient desktop icon display" title="FortiClient desktop icon display"]]
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38 38  1. The Remote gateway is **fortigate.remc1.net** for most individuals including Supportnet members, vendor, or other outside party. Otherwise please email or call [[support@remc1.net>>mailto:support@remc1.net||shape="rect"]] / 9064877624 to ask what the endpoint address is for your entity
39 39  11. **Vendors and other 3rd parties require a user/pass to be added to the fortigate directly** and provided to the vendor/3rd party (see step 10)
40 40  1. Put a check in the customize port box and enter **10443**
41 -1. Optional: Click the 'Save Login' radio button and in the Username Field type in your username.  This will be your FULL USERNAME which designates what district or entity you are employed with. eg: [[jsmith@ccisd.adremc1.org>>mailto:jsmith@ccisd.adremc1.org||shape="rect"]] or [[djohnson@han.adremc1.org>>mailto:djohnson@han.adremc1.org||shape="rect"]] .
39 +1. Optional: Click the 'Save Login' radio button and in the Username Field type in your username.  This will be your email address e.g. [[ekemppainen@remc1.org>>mailto:ekemppainen@remc1.org||shape="rect"]].
42 42   **If you are a vendor** REMC1 will supply you with your username.  Contact REMC1 Support if you are unsure of your full username at 9064877624
43 43  [[image:attach:ForticlientSettings.png||alt="Windows Forticlient edit vpn connection page display" title="Windows Forticlient edit vpn connection page display" height="250"]]
44 44  1. Click 'Apply'
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117 117  1. Client can then "double clicked" and it is ready for use.
118 118  
119 119  (% style="margin-left: 30.0px;" %)
120 -== {{id name="To-Connect"/}}To Connect ==
118 +=== {{id name="To-Connect"/}}To Connect ===
121 121  
122 122  1. On the top OSX Menu Bar click the Black Shield and select 'Open Forticlient Console' OR Go to your Finder then click 'Applications' on the left side of that window then on the right side double click on the Forticlient icon with the Red Shield (see pictures of both methods below).
123 123  [[image:attach:OSXfinder-applications-forticlient.png||alt="OSX finder tool, Applications, forticlient console path display" title="OSX finder tool, Applications, forticlient console path display" height="250"]]
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139 139  * Available here: [[https:~~/~~/play.google.com/store/apps/details?id=com.fortinet.forticlient_vpn&hl=en>>url:https://play.google.com/store/apps/details?id=com.fortinet.forticlient_vpn&hl=en||shape="rect"]] or search for fortinet in the google play store.
140 140  * [[image:attach:image2016-12-1 17:23:31.png||alt="Android forticlient vpn page display" title="Android forticlient vpn page display" height="250"]]
141 141  
142 -== {{id name="Client-Downloads---Windows---Linux---Apple-OSX"/}}Client Downloads - Windows - Linux - Apple OSX ==
140 +== {{id name="Client-Downloads"/}}Client Downloads ==
143 143  
144 -* Windows:[[attach:FortiClientOnlineInstaller_6.0.9.0277.exe]]
145 -* MacOSX Client: [[attach:FortiClientTools_6.0.9.162_macosx.tar.gz]]
146 -* Linux 64bit Generic Client:[[attach:forticlientsslvpn_linux_4.4_2336.tar.gz]] (REMC1 note: only obtainable via Fortinet Developer Network. You can only get a login by request from your Fortinet Rep. Josh Hiner has a login. [[https:~~/~~/fndn.fortinet.net/index.php?/tools/>>url:https://fndn.fortinet.net/index.php?/tools/||shape="rect"]])
142 +* Windows:  [[attach:FortiClientVPNOnlineInstaller.exe]]
143 +* MacOSX Client:  [[attach:FortiClientVPNOnlineInstaller_7.0.dmg]]
144 +* Linux 64bit Generic Client: [[attach:forticlient_vpn_7.0.7.0246_amd64.deb]]
145 +* iOS: [[FortiClient VPN Version 7.2.2>>url:https://apps.apple.com/us/app/forticlient-vpn/id1475674905||shape="rect"]]
146 +* Android: [[FortiClient VPN Version 7.2.0>>url:https://play.google.com/store/apps/details?id=com.fortinet.forticlient_vpn||shape="rect"]]
147 147  
148 148  \\
149 149  
150 150  \\
151 151  
152 +== {{id name="If-the-client-isn't-working,-verify-right-group/credentials"/}}If the client isn't working, verify right group/credentials ==
153 +
154 +You can test to be sure the access and credentials are right by going to [[https:~~/~~/fortigate.remc1.net:10443/>>url:https://fortigate.remc1.net:10443/||shape="rect"]]
155 +
152 152  \\
153 153  
154 154  \\
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