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Last modified by Jaremay Moreau on 2026/08/25 10:35
From version 82.1
edited by Eric Kemppainen
on 2023/12/20 14:53
Change comment: spelling, formatting
To version 85.1
edited by eric@remc1_org
on 2024/05/17 10:33
Change comment: There is no comment for this version

Summary

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Author
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1 -XWiki.ekemppainen@remc1_org
1 +XWiki.eric@remc1_org
Content
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52 52  1. (((
53 53  **If you are a vendor** REMC1 will supply you with your username.  Contact REMC1 Support if you are unsure of your full username at 9064877624\\
54 54  
55 -
56 -
57 -[[Windows FortiClient Edit VPN connection page display>>image:attach:ForticlientSettings.png||custom-width="true" original-height="504" data-xwiki-image-style-alignment="start" alt="Windows Forticlient edit vpn connection page display" width="440" original-width="637"]]
55 +[[image:attach:2024-02-12_03-15-13.png||custom-width="true" original-height="525" data-xwiki-image-style-alignment="center" alt="2024-02-12_03-15-13.png" width="516" original-width="656"]]
58 58  )))
59 -1. Click 'Apply'
57 +1. Click 'Save'
60 60  
61 61  === {{id name="After-Using-The-KACE-Distro"/}}After Using The KACE Distro ===
62 62  
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238 238  * iOS: [[FortiClient VPN Version 7.2.2>>url:https://apps.apple.com/us/app/forticlient-vpn/id1475674905||shape="rect"]]
239 239  * Android: [[FortiClient VPN Version 7.2.0>>url:https://play.google.com/store/apps/details?id=com.fortinet.forticlient_vpn||shape="rect"]]
240 240  
241 -\\
239 +== {{id name="Troubleshooting-Steps"/}}Troubleshooting Steps ==
242 242  
243 -\\
244 -
245 -== {{id name="If-the-client-isn't-working,-verify-right-group/credentials"/}}If the client isn't working, verify right group/credentials ==
246 -
247 -You can test to be sure the access and credentials are right by going to [[https:~~/~~/fortigate.remc1.net:10443/>>url:https://fortigate.remc1.net:10443/||shape="rect"]]
248 -
249 -\\
250 -
251 -\\
252 -
253 -\\
254 -
255 -\\
256 -
257 -\\
241 +(% start="1" %)
242 +1. You can test to be sure the access from the remote location is correct by opening a browser and going to [[https:~~/~~/fortigate.remc1.net:10443/>>url:https://fortigate.remc1.net:10443/||shape="rect"]]
243 +1. If you can get the Fortigate web page, attempt to log in with your username and password.
244 +1. If the client isn't working after the first two steps, call the Supportnet Helpdesk to verify right group/credentials
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1 -490995745
1 +742031381