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Last modified by Jaremay Moreau on 2026/08/25 10:35
From version 82.1
edited by Eric Kemppainen
on 2023/12/20 14:53
Change comment: spelling, formatting
To version 89.1
edited by Zachary Griffith
on 2024/10/28 13:52
Change comment: There is no comment for this version

Summary

Details

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Author
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1 -XWiki.ekemppainen@remc1_org
1 +XWiki.zgriffith@remc1_org
Content
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27 27  
28 28  (% start="1" %)
29 29  1. YOU **MUST** HAVE AN ACTIVE INTERNET CONNECTION TO INSTALL THIS CLIENT
30 -1. Download and install '[[FortiClientVPN7.0.8.msi>>path:/wiki/download/attachments/17171796/FortiClientVPN7.0.8.msi?version=1&modificationDate=1699373049557&cacheVersion=1&api=v2||shape="rect"]]'
30 +1. Download and install '[[FortiClientVPN7.2.2.msi>>url:https://remc1.atlassian.net/wiki/download/attachments/17171796/FortiClientVPN7.2.2.msi?api=v2||shape="rect"]]'
31 31  1. Run the install.  Installation may require local admin privileges. At one point the install MAY download updates from Fortinet.  **THIS MAY PAUSE FOR EVEN 10MIN AT 0%** you must be patient it will continue if you have an internet connection
32 32  1. (((
33 -After running the install you should see a red shield on your desktop titled FortiClient.  Run this by double clicking\\
33 +After running the install you should see a orange shield on your desktop titled FortiClient.  Run this by double clicking\\
34 34  
35 35  
36 36  
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52 52  1. (((
53 53  **If you are a vendor** REMC1 will supply you with your username.  Contact REMC1 Support if you are unsure of your full username at 9064877624\\
54 54  
55 -
56 -
57 -[[Windows FortiClient Edit VPN connection page display>>image:attach:ForticlientSettings.png||custom-width="true" original-height="504" data-xwiki-image-style-alignment="start" alt="Windows Forticlient edit vpn connection page display" width="440" original-width="637"]]
55 +[[image:attach:2024-02-12_03-15-13.png||custom-width="true" original-height="525" data-xwiki-image-style-alignment="center" alt="2024-02-12_03-15-13.png" width="516" original-width="656"]]
58 58  )))
59 -1. Click 'Apply'
57 +1. Click 'Save'
60 60  
61 61  === {{id name="After-Using-The-KACE-Distro"/}}After Using The KACE Distro ===
62 62  
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90 90  
91 91  (% start="1" %)
92 92  1. (((
93 -You should see a red shield on your desktop titled FortiClient.  Run this by double clicking.  Alternatively, you may see a green shield in the lower right taskbar.  Right-click on that and select 'Connect to (whatever you named your profile)'.  See the pictures below\\
91 +You should see a orange shield on your desktop titled FortiClient.  Run this by double clicking.  Alternatively, you may see a green shield in the lower right taskbar.  Right-click on that and select 'Connect to (whatever you named your profile)'.  See the pictures below\\
94 94  
95 95  
96 96  
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145 145  1. IMPORTANT NOW UNCHECK OTHER COMPONENTS or it will install a slew of annoying garbage such as webfilter, antivirus etc. which you don't need
146 146  1. Click the 'Install' button and finally the 'Close' button
147 147  1. (((
148 -On the top OSX Menu Bar click the Black Shield and select Open FortiClient Console OR Go to your Finder then click 'Applications' on the left side of that window then on the right side double click on the FortiClient icon with the red shield (see pictures of both methods below).
146 +On the top OSX Menu Bar click the Black Shield and select Open FortiClient Console OR Go to your Finder then click 'Applications' on the left side of that window then on the right side double click on the FortiClient icon with the orange shield (see pictures of both methods below).
149 149  \\
150 150  
151 151  
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201 201  
202 202  (% start="1" %)
203 203  1. (((
204 -On the top OSX Menu Bar click the Black Shield and select 'Open Forticlient Console' OR Go to your Finder then click 'Applications' on the left side of that window then on the right side double click on the Forticlient icon with the Red Shield (see pictures of both methods below).\\
202 +On the top OSX Menu Bar click the Black Shield and select 'Open Forticlient Console' OR Go to your Finder then click 'Applications' on the left side of that window then on the right side double click on the Forticlient icon with the orange Shield (see pictures of both methods below).\\
205 205  
206 206  
207 207  
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216 216  1. Type in your username in the Username field. (skip if its already there and saved in the config from the initial setup) This will be your FULL USERNAME which designates what district or entity you are employed with. eg: [[jsmith@ccisd.org>>mailto:jsmith@ccisd.org||shape="rect"]] or [[djohnson@hpts.us>>mailto:djohnson@hpts.us||shape="rect"]] . Contact remc1 if you are a vendor/outside entity or are unsure of your full username.
217 217  1. Type in your NETWORK login password. This will be the same password used to log into your work computer and your email. Its all one login. If you are a vendor or outside entity/non REMC1 member then REMC1 will supply you with the password.
218 218  1. Click 'Connect'
219 -1. Remember to disconnect when you are done. To disconnect, click on the shield in the top menu bar as explained above or double-click the FortiClient red shield in Applications and click 'Disconnect'.  Screenshots for both methods are already included above
217 +1. Remember to disconnect when you are done. To disconnect, click on the shield in the top menu bar as explained above or double-click the FortiClient orange shield in Applications and click 'Disconnect'.  Screenshots for both methods are already included above
220 220  
221 221  == {{id name="Apple-IOS"/}}Apple IOS ==
222 222  
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232 232  
233 233  == {{id name="Client-Downloads"/}}Client Downloads ==
234 234  
235 -* Windows:  [[FortiClientVPN7.0.8.msi>>path:/wiki/download/attachments/17171796/FortiClientVPN7.0.8.msi?version=1&modificationDate=1699373049557&cacheVersion=1&api=v2||shape="rect"]] 
233 +* Windows:   [[FortiClientVPN7.2.2.msi>>url:https://remc1.atlassian.net/wiki/download/attachments/17171796/FortiClientVPN7.2.2.msi?api=v2||shape="rect"]]
236 236  * MacOSX Client:  [[FortiClientVPNOnlineInstaller_7.0.dmg>>path:/wiki/download/attachments/17171796/FortiClientVPNOnlineInstaller_7.0.dmg?version=1&modificationDate=1697904133159&cacheVersion=1&api=v2||shape="rect"]]
237 237  * Linux 64bit Generic Client: [[forticlient_vpn_7.0.7.0246_amd64.deb>>path:/wiki/download/attachments/17171796/forticlient_vpn_7.0.7.0246_amd64.deb?version=1&modificationDate=1697904177555&cacheVersion=1&api=v2||shape="rect"]]
238 238  * iOS: [[FortiClient VPN Version 7.2.2>>url:https://apps.apple.com/us/app/forticlient-vpn/id1475674905||shape="rect"]]
239 239  * Android: [[FortiClient VPN Version 7.2.0>>url:https://play.google.com/store/apps/details?id=com.fortinet.forticlient_vpn||shape="rect"]]
240 240  
241 -\\
239 +== {{id name="Troubleshooting-Steps"/}}Troubleshooting Steps ==
242 242  
243 -\\
244 -
245 -== {{id name="If-the-client-isn't-working,-verify-right-group/credentials"/}}If the client isn't working, verify right group/credentials ==
246 -
247 -You can test to be sure the access and credentials are right by going to [[https:~~/~~/fortigate.remc1.net:10443/>>url:https://fortigate.remc1.net:10443/||shape="rect"]]
248 -
249 -\\
250 -
251 -\\
252 -
253 -\\
254 -
255 -\\
256 -
257 -\\
241 +(% start="1" %)
242 +1. You can test to be sure the access from the remote location is correct by opening a browser and going to [[https:~~/~~/fortigate.remc1.net:10443/>>url:https://fortigate.remc1.net:10443/||shape="rect"]]
243 +1. If you can get the Fortigate web page, attempt to log in with your username and password.
244 +1. If the client isn't working after the first two steps, call the Supportnet Helpdesk to verify right group/credentials
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