Skip to Content
Last modified by Jaremay Moreau on 2026/08/25 10:35
From version 83.1
edited by Eric Kemppainen
on 2024/02/12 03:17
Change comment: There is no comment for this version
To version 84.1
edited by eric@remc1_org
on 2024/05/17 10:31
Change comment: There is no comment for this version

Summary

Details

Page properties
Author
... ... @@ -1,1 +1,1 @@
1 -XWiki.ekemppainen@remc1_org
1 +XWiki.eric@remc1_org
Content
... ... @@ -236,14 +236,13 @@
236 236  * iOS: [[FortiClient VPN Version 7.2.2>>url:https://apps.apple.com/us/app/forticlient-vpn/id1475674905||shape="rect"]]
237 237  * Android: [[FortiClient VPN Version 7.2.0>>url:https://play.google.com/store/apps/details?id=com.fortinet.forticlient_vpn||shape="rect"]]
238 238  
239 -\\
239 +== {{id name="Troubleshooting-Steps"/}}Troubleshooting Steps ==
240 240  
241 -\\
241 +(% start="1" %)
242 +1. You can test to be sure the access from the remote location is correct by opening a browser and going to [[https:~~/~~/fortigate.remc1.net:10443/>>url:https://fortigate.remc1.net:10443/||shape="rect"]]
243 +1. If you can get the Fortigate web page, attempt to log in with your username and password.
244 +1. If the client isn't working after the first two steps, call the Supportnet Helpdesk to verify right group/credentials\\
242 242  
243 -== {{id name="If-the-client-isn't-working,-verify-right-group/credentials"/}}If the client isn't working, verify right group/credentials ==
244 -
245 -You can test to be sure the access and credentials are right by going to [[https:~~/~~/fortigate.remc1.net:10443/>>url:https://fortigate.remc1.net:10443/||shape="rect"]]
246 -
247 247  \\
248 248  
249 249  \\
... ... @@ -251,5 +251,3 @@
251 251  \\
252 252  
253 253  \\
254 -
255 -\\
Confluence.Code.ConfluencePageClass[0]
id
... ... @@ -1,1 +1,1 @@
1 -669974557
1 +669941762